Why Nestlé Health Science?
At Nestlé Health Science, we are redefining the intersection of nutrition, science, and wellness. Our purpose‑driven portfolio—from iconic brands like Garden of Life®, Nature’s Bounty®, Vital Proteins® and BOOST® to cutting‑edge pharmaceutical solutions—helps millions of people lead healthier lives every day. We pride ourselves on an entrepreneurial culture where bold ideas are welcomed, collaboration is celebrated, and every employee is empowered to make a tangible impact on global health.
Our people are our greatest asset. Whether you are a seasoned partner‑manager or an emerging leader, you will find a supportive environment that encourages continuous learning, cross‑functional mentorship, and career acceleration. From virtual learning hubs to global networking circles, Nestlé Health Science invests heavily in your professional development and personal wellbeing.
Position Overview
Title: Remote Customer Development Manager – Costco Account (VHMS & Private‑Label Brands)
Location: Work‑from‑home (remote) – candidates near Seattle, WA; Bridgewater, NJ; Chicago, IL; Palm Beach Gardens, FL; or Long Island, NY are preferred.
Reports To: Regional Vice‑President, Customer Development
Start Date: Immediate openings – we are eager to welcome the right talent quickly.
This role serves as the strategic bridge between Nestlé Health Science and Costco, driving growth across our premium nutrition and supplement brands. You will own the end‑to‑end sales cycle, from partnership development and category strategy to execution of trade initiatives, P&L stewardship, and performance analytics.
Key Responsibilities
Strategic Account Leadership
- Develop and nurture high‑impact relationships with senior Costco stakeholders, including category managers, merchandisers, and regional leadership.
- Lead the creation and implementation of multi‑year account plans that align Nestlé’s brand objectives with Costco’s go‑to‑market model.
- Identify and secure divisional wins—such as premium displays, shelf‑space enhancements, and new‑product launches—to increase ACV (All‑Commodity Volume) and market share.
- Collaborate with internal Customer Strategy, Finance, and Customer Service teams to ensure seamless execution of joint initiatives.
- Act as the primary conduit for market intelligence, translating Costco’s Category Management strategy into actionable growth tactics.
Growth Execution & Trade Management
- Deliver on budgeted sales targets and new‑product distribution goals, using data‑driven insights to optimize trade spend.
- Develop written sales plans that outline promotional calendars, pricing strategies, and shelf‑positioning tactics.
- Manage the complete product lifecycle within Costco’s system—UPC setup, inventory allocation, logistics coordination, and ongoing compliance.
- Drive sell‑in of both existing and new SKUs, ensuring full‑line distribution across all Costco locations.
- Partner with Costco to roll out retail initiatives (e.g., limited‑time offers, seasonal campaigns) and monitor adherence to retail standards.
Analytics, Reporting & Financial Stewardship
- Leverage TIM (Trade Investment Management) and Osprey platforms to input trade data, forecast sales, and manage trade fund allocations.
- Produce monthly business reviews that combine sales analytics, market trends, and performance insights.
- Own P&L responsibility for the Costco account, ensuring profitable growth while maintaining a strong ROI on trade investments.
- Utilize syndicated data (e.g., IRI, Nielsen) to assess pricing elasticity, promotional effectiveness, and category dynamics.
- Present data‑rich narratives to senior leadership, highlighting opportunities, risks, and recommended actions.
Cross‑Functional Collaboration & Stakeholder Education
- Educate internal business partners on Costco’s objectives, retail goals, and measurement criteria.
- Facilitate training sessions for sales, marketing, and supply‑chain teams to ensure alignment on account strategy.
- Work with external agencies to develop creative in‑store assets, shopper marketing materials, and digital content that resonate with Costco’s consumer base.
- Maintain strong working relationships across all assigned accounts, championing a culture of transparency and shared success.
Essential Qualifications
- Education: Bachelor’s degree in Business, Marketing, Nutrition, or a related discipline (preferred).
- Experience: Minimum 5 years of progressive sales/account management experience, with at least 2 years managing large national accounts in the grocery, drug, or mass‑retail channels.
- Industry Knowledge: Demonstrated expertise in consumer‑goods, particularly vitamins, supplements, and nutrition products.
- Data Proficiency: Proven ability to interpret syndicated market data and translate findings into pricing, promotion, and assortment strategies.
- Project Management: Track record of leading complex, cross‑functional projects within fast‑moving environments.
- Technical Skills: Advanced proficiency with MS Office Suite (Excel, PowerPoint, Word) and familiarity with TIM/Osprey or comparable trade‑investment platforms.
Preferred Skills & Attributes
- Strong organizational talent with the ability to juggle multiple brands, categories, and initiatives simultaneously.
- Exceptional written and verbal communication skills; adept at creating compelling presentations for senior stakeholders.
- Self‑starter mentality—thrives in remote settings, manages time effectively, and meets deadlines without micromanagement.
- Creative problem‑solver who embraces “unchartered” territory, devising innovative demand‑creation plans that differentiate Nestlé’s portfolio.
- Dynamic leadership style—motivates cross‑functional teams, resolves objections, and drives consensus toward shared goals.
- Deep empathy for the customer; skilled at listening, extracting insights, and turning those insights into actionable growth plans.
- Robust financial acumen—comfortable with P&L analysis, ROI calculations, and budget stewardship.
Career Growth & Development Opportunities
Nestlé Health Science is committed to nurturing talent at every stage of the career journey. As a Customer Development Manager, you will have access to:
- Leadership Development Programs: Structured pathways to senior account leadership, regional management, or global category roles.
- Continuous Learning: Subscription to industry‑leading education platforms, internal workshops on nutrition science, retail analytics, and negotiation tactics.
- Mentorship Networks: Pairing with senior executives and subject‑matter experts across the global Nestlé network.
- International Exposure: Opportunities to collaborate on cross‑border initiatives, attend global conferences, and contribute to worldwide brand strategies.
- Rotation Programs: Potential short‑term assignments in marketing, supply chain, or finance to broaden business acumen.
Work Environment & Culture
Our remote‑first philosophy empowers you to work from the comfort of your own home while staying deeply connected to the broader Nestlé community. Key cultural pillars include:
- Inclusion & Belonging: A workplace where diverse perspectives are celebrated and every voice is heard.
- Health & Well‑Being: Comprehensive wellness resources, including mental‑health support, virtual fitness classes, and nutrition counseling.
- Collaboration Tools: State‑of‑the‑art digital platforms (Teams, Slack, SharePoint) facilitate seamless communication across time zones.
- Performance Recognition: Regular acknowledgment of achievements through awards, spot bonuses, and career milestones.
- Social Impact: Participation in global sustainability initiatives and community outreach programs aligned with Nestlé’s purpose.
Compensation, Perks & Benefits
While exact compensation will be based on experience, location, and market factors, the anticipated salary range for this role is $120,000 – $140,000 USD, supplemented by performance‑based incentives. In addition, Nestlé Health Science offers a holistic total rewards package that includes:
- 401(k) plan with company match.
- Comprehensive health, dental, and vision insurance.
- Paid time off, parental leave, and flexible work‑schedule policies.
- Employee Stock Purchase Program (ESPP) and equity participation opportunities.
- Wellness stipend for fitness, nutrition, or mental‑health services.
- Tuition reimbursement and professional certification support.
- Virtual “Coffee Chats,” wellness challenges, and community volunteer days.
Commitment to Diversity, Equity & Inclusion
We recognize that diverse teams drive better outcomes. Nestlé Health Science is an equal‑opportunity employer committed to building an inclusive workforce where veterans, individuals with disabilities, and members of under‑represented groups can thrive. If you require any accommodations during the recruitment process, please let us know at [email protected] or call 1‑800‑321‑6467 (TTY 711). We welcome you to bring your unique experiences to our mission‑driven organization.
How to Apply
If you are passionate about nutrition, possess a proven track record of driving growth in large retail accounts, and are excited to partner with Costco to bring innovative health solutions to consumers, we want to hear from you. Click the link below to submit your application and begin your journey with Nestlé Health Science.
Apply Now
We Encourage You to Apply!
Even if you don’t meet every single requirement, we value curiosity, drive, and a collaborative spirit. If you think you could make a difference, please submit your resume and a brief cover letter outlining why you’re the right fit for this role.
Join us, innovate for impact, and help reimagine the future of health and nutrition for patients and consumers worldwide.
Apply Now