Note: The job is a remote job and is open to candidates in USA. Zurich North America is hiring a Claims Specialist I to join their Auto Claims Team. This role involves managing auto liability property damage claims and building strong partnerships with customers and brokers to ensure exceptional service delivery.
Responsibilities
• Interpret, investigate, and evaluate auto policies and coverage issues
• Manage auto liability property damage and comparative negligence losses
• Handle both comprehensive/collision and auto liability property damage claims
• Take ownership of assigned claims from start to finish
• Ensure claims are resolved efficiently and effectively
• Build strong partnerships with customers and brokers
Skills
• Bachelor's Degree with 2 or more years of experience in the Claims or Insurance area OR
• High School Diploma (or equivalent) with 4 or more years of experience in the Claims or Insurance area OR
• Completion of the Zurich Claims Training Program and and 2 or more years of experience in the Claims or Insurance area OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets and products
• Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations
• 4+ years of experience handling auto property damage and comprehensive/collision claims
• Strong understanding of insurance industry terminology
• Proven analytical and organizational skills
• Ability to multi-task and adapt in a fast-paced, changing environment
• Excellent communication and interpersonal skills
Benefits
• Competitive pay
• Comprehensive benefits
• Short-term incentive bonus eligibility set at 10%
Company Overview
• Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns. It was founded in 1872, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is http://www.zurich.com.
Apply Now
Apply Now