Remote Case Management Specialist - Join Our Mission to Deliver Exceptional Healthcare

Transform Lives as a Case Management Specialist at CVS Health. We're seeking a dedicated and compassionate professional to join our team as a Remote Case Management Specialist. As a key member of our Care Team, you will play a vital role in improving health outcomes, addressing social determinants of health, and connecting members with community-based organizations. Enjoy the freedom and flexibility of this remote role, with a competitive salary and comprehensive benefits package.

At CVS Health, our purpose is to bring our heart to every moment of our customers' health. We're committed to delivering enhanced human-centric healthcare for a rapidly changing world. Our Heart At Work Behaviors empower our colleagues to transform our culture and accelerate innovation. As a Case Management Specialist, you will be responsible for assessing member needs, communicating with Primary Care Providers, maintaining updated care plans, and participating in Interdisciplinary team meetings.

Key Responsibilities:

• Conduct assessments and create individualized care plans to address member needs and goals
• Collaborate with the Care Team to improve health outcomes and address social determinants of health
• Communicate effectively with members, Primary Care Providers, and community-based organizations
• Maintain accurate and up-to-date records, including care plans and member interactions
• Participate in Interdisciplinary team meetings to discuss member care and outcomes

Requirements:

• 3+ years of experience in a health-related field
• Bachelor's Degree or equivalent experience
• Strong organizational and communication skills
• Ability to work independently and maintain professional relationships
• Proficient in Microsoft Office Software and computer systems

Preferred Qualifications:

• Medicare and Medicaid experience
• CRC, CDMS, CRRN, COHN, or CCM certification
• Managed Care experience
• Experience working with geriatric special needs, behavioral health, and disabled populations
• Bilingual (English/Spanish; English/Creole)

What We Offer:

• Competitive salary ($19.52 - $40.90 per hour)
• Comprehensive benefits package, including medical, dental, and vision coverage
• 401(k) retirement savings plan and Employee Stock Purchase Plan
• Paid Time Off (PTO) and paid holidays
• Opportunities for professional growth and development

How to Apply: If you're passionate about delivering exceptional healthcare and making a difference in the lives of our members, apply today to join our team as a Remote Case Management Specialist. Apply Now

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