Note: The job is a remote job and is open to candidates in USA. Tekion Corp is a company that is positively disrupting the automotive industry with its cloud-native automotive platform. They are seeking a strategic and customer-focused Director of Business Product Management to lead the vision and roadmap for their Automotive CRM platform, ensuring that customer needs drive product strategies and delivery of innovative solutions.
Responsibilities
• Partner to create a long-term product vision and strategy for the Automotive CRM portfolio.
• Develop and communicate a clear product roadmap aligned with company objectives and customer needs.
• Identify emerging trends in automotive retail, digital transformation, and CRM best practices to shape strategic initiatives.
• Serve as the voice of the customer, ensuring dealer and partner feedback drives product priorities.
• Build strong relationships with dealers and industry stakeholders to understand pain points, opportunities, and market shifts.
• Translate customer insights into actionable product requirements.
• Lead discovery, business case development, and prioritization of new product initiatives.
• Collaborate with engineering, product architects, and data teams to deliver innovative and scalable CRM capabilities.
• Define success metrics, monitor performance, and iterate to continuously improve product adoption and impact.
• Partner with sales, product marketing, and customer success to support go-to-market strategies and drive adoption.
• Work closely with internal stakeholders to balance customer needs with technical feasibility and business impact.
• Influence executive stakeholders through data-driven recommendations.
• Foster a culture of innovation, customer obsession, and accountability.
Skills
• 8+ years of experience in product management, with at least 3+ years in a leadership role (experience in CRM and the automotive industry required).
• Proven track record of defining and delivering successful SaaS or CRM product strategies.
• Deep understanding of automotive retail, dealer operations, and OEM ecosystems.
• Strong analytical, problem-solving, and business case development skills.
• Exceptional communication and storytelling abilities, with experience presenting and aligning with senior executives and external partners.
• Ability to thrive in a fast-paced, evolving environment with multiple priorities.
• Hands-on expertise in building and applying LLM-driven capabilities to optimize CRM systems and marketing workflows.
• Extensive experience optimizing CRM workflows and integrating marketing operations to drive campaign performance and customer engagement.
Benefits
• Competitive compensation and generous stock options
• 100% employer-paid top-of-the-line medical, dental, and vision coverage
• Great benefits including unlimited PTO, parental leave, and free snacks and beverages
• The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
• Be part of an early-stage, hyper-growth start-up with the opportunity to grow and prosper
• Work on the latest and coolest technologies – everything is home-grown and built ground-up
• A dynamic work environment with a strong sense of community and collaboration
• The open and transparent culture that encourages innovation, rewards performance, and discourages hierarchy
• Exciting opportunities for career growth and development
Company Overview
• Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry. It was founded in 2016, and is headquartered in Pleasanton, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.tekion.com.
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