Allstate is a leading insurance company focused on protecting families and their belongings. The Inside Property Adjuster role involves inspecting damages, investigating claims, and providing excellent customer service in a hybrid work environment.
Responsibilities
- Provide exceptional service to our policyholders
- Virtually inspecting damages
- Investigating coverage
- Preparing estimates
- Settling claims promptly and accurately
- Interacting with customers, contractors, and vendors through various software platforms
- Focus on water losses
- Lead with empathy
- Investigate property claims by performing detailed reviews of damage and interpreting policies
- Use phone, emails and sometimes even video chat with customers
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
- Utilize multiple tools to get the job done in a fast-paced environment
- Protect the company financially by executing policies along policy agreements
- Keep a clear record of your work in a claims system
Skills
- 1+ years of previous customer service experience required
- Previous industry experience is highly desired
- Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
- Ability to assess property damages and accurately determine claim coverage
- Excellent negotiation and communication skills to interact with customers and stakeholders remotely
- Ability to work independently and manage time efficiently in a virtual work environment
- Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
- Residency within the posted location is mandatory for this role
Benefits
- Time off
- Healthcare
- Retirement
- 401K/pension
- Education reimbursement
- Programs to help you balance work with the rest of your life
Company Overview
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.
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