Alleviate is seeking a Project Manager to lead project management planning and execution for large-scale initiatives. The role involves overseeing project delivery in alignment with Operations priorities and collaborating with various stakeholders to ensure projects are completed on time and within scope.
Responsibilities
- Support the implementation and adherence to organizational policies, procedures, standards, SOPs, and documentation templates
- Lead and support project management activities across the organization, ensuring initiatives are clearly defined, initiated, monitored, and completed on time and within scope
- Partner with the SVP of Operations, Operations Management, and Executive Leadership to understand departmental needs, prioritize initiatives, and align projects with business objectives
- Assist in leading and facilitating meetings related to operations, including project reviews, planning sessions, and cross-functional discussions
- Serve as a liaison between internal teams, vendors, project personnel, and end users to gather requirements and ensure solutions meet business needs
- Evaluate business processes, identify improvement opportunities, and assist in designing workflow strategies to improve operational performance
- Coordinate and support project efforts across multiple departments as directed by Operations leadership, managing competing priorities and shared resources
- Maintain working knowledge of all assigned projects, monitoring progress, deliverables, timelines, and budgets, and implementing changes as needed
- Monitor project expenditures to ensure alignment with approved budgets
- Prepare, compile, and present project status reports, progress updates, and risk or issue escalations for leadership and stakeholders
- Ensure projects comply with organizational objectives, policies, procedures, and industry best practices
- Support testing activities, including user acceptance testing, to validate project deliverables
- Follow all departmental and company policies, including personnel policies outlined in the Employee Handbook
- Perform other duties as assigned
Skills
- A bachelor's degree in business or related field
- One year of proven experience in a Project Management role
- Experience in the debt settlement or financial services industry
- Understanding the Project Management framework and Project Management fundamentals
- Understanding the software development life cycle
- Experience in working with a continuous improvement lifecycle
- Outstanding leadership, organization, and time management skills
- Outstanding verbal and written communication skills
- Strong people skills
- The ability to influence stakeholders and work closely with them to determine acceptable solutions
- Hands-on technical skills, including experience with Microsoft Visio or similar tools
- Excellent planning and documentation skills
- Fundamental analytical and conceptual thinking skills
- Experience creating detailed reports and delivering presentations
- A track record of following through on commitments
- A history of leading and supporting successful projects
- PMP Certification a plus but not required
- PMP Certification preferred but not required
Benefits
- Health, dental, and vision benefits available after 30 days of employment
- Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more!
- 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
- Paid holidays
- 401(k) that can be elected from day 1 of employment!
Company Overview
Alleviate is one of the fastest-growing next-generation financial services companies, revolutionizing people's journeys from being in debt to wealth. It was founded in 2018, and is headquartered in Irvine, California, USA, with a workforce of 201-500 employees. Its website is https://alleviatefinancial.com.
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