Company Highlights:
The Bright Hotel is reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels.
Perks:
- 100% company-paid premium for employee-only coverage on select Medical, Dental, and Vision Insurance plans
- 401K program with up to a 4% match and full vesting from day one
- Generous Paid Time Off – 2 weeks annually to recharge and relax
- Flexible Spending Account (FSA) & Health Savings Account (HSA) options for added financial flexibility
- Voluntary Life Insurance to provide additional coverage for you and your loved ones
Purpose of the Role:
The Bright Hotel is looking for an eager, experienced, self-starting Product Manager to join our team with energy and enthusiasm. Start-up experience preferred.
We’re building a modern hospitality platform that helps hotel teams run smooth operations with less screen time. You’ll lead the PMS backbone and shape early agentic workflows that keep humans in control.
Responsibilities:
- Own the PMS domain end-to-end: reservations, rooms/inventory, rates/availability, calendars, housekeeping/maintenance tasks, roles/permissions, audit.
- Translate hotel ops into simple APIs and focused UI slices; prioritize small, shippable increments.
- Partner with Engineering on event-driven designs (queues, webhooks) and reliable workflows.
- Define human-in-the-loop “agentic” flows (draft → approval → commit) with clear guardrails and auditability.
- Drive integrations that matter (messaging, payments, ID/consent, third-party systems) without over-scoping.
- Set goals and instrumentation (adoption, task completion, lead time, quality); review data weekly and simplify.
- Run crisp discovery with internal teams and ops stakeholders; write PRDs/specs that remove ambiguity.
- Keep compliance in the loop (privacy/consent, audit trails) and ensure secure-by-default choices.
Qualifications, Skills, Abilities and Experience:
- 4–7 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company.
- Track record delivering complex, multi-team workflows from zero → live → iterated improvements.
- Comfortable with APIs, data models, and event flows; can reason about reliability and idempotency at a product level.
- Strong prototype-driven communication (prototypes, visuals, business cases)
- Evidence of high ownership in small teams: you move from ambiguity to shipped value quickly.
- Hospitality/PMS, logistics, fintech, or marketplace ops experience.
- Agentic development exposure: LangGraph/LangChain, tool/function calling, approval patterns.
- LLM integration basics: prompt/schema design, evaluation, latency/cost tradeoffs.
- Analytics comfort (SQL) and pragmatic observability thinking.
Physical Requirements:
The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.
Physical, visual requirements and working conditions may include but are not limited to:
- Ability to use monitor and screens for long periods of time
- Ability to sit/stand at a desk for long periods of time
Minimum Qualifications:
- 4 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company.
- Track record delivering complex, multi-team workflows from zero → live → iterated improvements.
- Strong prototype-driven communication (prototypes, visuals, business cases)
- Able to collaborate and work on a small team
*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.
NOTE: Company does not support a work visa at this time.
Schedule / Travel Requirements:
- Minimal to no travel expectations
Originally posted on Himalayas
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