10+ years of UX/UI experience with a strong focus on conversion rate optimization (CRO) and paid campaign alignment
Expertise in behavioral analytics (heatmaps, click data, session replays) and advanced A/B testing frameworks
Strong grasp of information architecture, wireframing, and optimizing user flows for conversion
Ability to build trust and work collaboratively across marketing, design, and development teams in a fast-paced environment
Confident presenting data-driven recommendations to senior leaders
We are seeking a contract UX Designer with strong UI sensibilities and a conversion-focused mindset to join our team. This role will support high-impact initiatives across our website, collaborating closely with the Web, CRO, and Paid Media teams to improve user flows, optimize high-converting pages, and enhance the overall digital experience.
Reporting to: Director, Web Strategy, and closely partnering with Sr. Director, Design to deliver a world-class experience.
Location: Flexible remote working from home if located in the USA in one of the following states: CA, CO, CT, FL, GA, IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, or WA. Physical offices available in Austin, TX, and Tampa, FL, for a hybrid option.
Type: Contract role, 40 hours per week for 3 to 6 months, with potential to convert to full-time employment based on performance.
Partner with the CRO lead and web strategy team to identify, design, and execute UX enhancements across core revenue-driving areas of the site (e.g., paid landing pages, navigation, pricing, and key CTAs)
Use behavioral analytics (GA4, Microsoft Clarity, heatmaps, session replays) to uncover friction points and drive data-backed UX improvements
Rapidly design and run A/B and multivariate tests, ensuring statistical significance before scaling changes
Collaborate with Paid Media stakeholders to launch and iterate high-performing experiences that directly support campaign ROI and conversion velocity
Improve and evolve information architecture across the website, helping guide the user journey with clear pathways to value
Apply SEO fundamentals and user behavior insights to ensure UX strategies align with both paid and organic growth
Design mid-to-high fidelity wireframes and collaborate with UI designers to ensure execution aligns with UX intent
Help define and prioritize UX debt, experimentation opportunities, and personalization initiatives in partnership with stakeholders
Confidently present insights and recommendations to leadership, shaping priorities with clear data stories
Additional duties as needed
10+ years of UX/UI experience with a strong focus on conversion rate optimization in B2B SaaS or performance marketing environments
Deep expertise in behavioral analytics, including GA4, Microsoft Clarity, heatmaps, and funnel analysis, with a sharp eye for statistical significance
Demonstrated understanding of how paid search, paid media, and CRO strategies influence UX decisions, including landing page optimization and campaign performance alignment
Strong grasp of information architecture, user flow optimization, and A/B and multivariate testing frameworks
Hands-on experience with GTM, personalization tools, and ensuring robust data capture for experiments
Ability to deliver thoughtful, actionable UX recommendations backed by both behavioral and performance data
Familiarity with design systems, component libraries, and web accessibility standards
Proficient with tools such as GA4, Microsoft Clarity, GTM, Segment, Looker/Tableau/Power BI, Figma, AB Tasty (or similar), and paid platforms like Google Ads, using these daily to drive decisions and experiments
Experience working cross-functionally in fast-paced environments with marketers, designers, and developers, known for being highly collaborative with a proven ability to build trust across teams
Operate with urgency and flexibility, applying structured thinking to ambiguous situations and thriving in dynamic, high-growth environments
Embody values of curiosity, integrity, kindness, humility, and a builder’s mindset, fostering an environment where these values thrive