Candidate should have experience on Nexthink tool as consultant and administrator.
• Should have experience managing Nexthink Experience and Nexthink Infinity platform.
• Knowledge about migration to Nexthink Infinity.
• PowerShell scripting knowledge is must.
• Should be able to create custom dashboard, remote actions, campaigns to meet specific business requirement.
• Become a Nexthink SME and thought leader, to drive the business value of the Nexthink Platform and solutions.
• Should be able to define strategic roadmap on Nexthink for the customer and align it to overall workplace services roadmap.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates ROI for the customer.
• Work with multiple stakeholders in different functions such as Service management, Security, Network, to illustrate use cases where Nexthink can add value.
• Ensures that Nexthink collector versions are upto date in the environment.
• Ensures timely reporting of key deliverables on monthly basis from Nexthink platform.
• Candidate should be able to coordinate with workplace Support Team in analysing and troubleshooting issues using Nexthink.
• Work under minimal direction, and independently determine and develop approaches to complex IT solutions.
• Ability to work after hours and weekends as needed to meet the client requirement.
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