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Role Description
This role involves managing data entry and inventory item requests within the Logistics team at Helen of Troy.
- Accurately processes incoming requests for inventory item set-up and changes.
- Completes data entry properly, accurately, and efficiently while providing outstanding customer service.
- Manage requests for new item set-ups, item changes, item cost rates, and item updates/revisions using Item Master (IM) and email.
- Submit requests via an ORACLE Item Master (OIM) form to address item status, questions, and other concerns related to IM data entry.
- Conduct a pre-audit of all OIM forms to ensure their proper completion.
- Conduct an e-mail routing process for requests of new item set-ups and item changes to ensure that all sections of the forms are completed properly by the appropriate departments.
- Input all information provided on OIM forms submitted into ORACLE for the creation of new items and apply any organization-specific rules as needed.
- Enter item dimension information, as provided, and routes for review and approval, as needed.
- Receive requests via e-mail to make changes, revisions, and/or updates to existing items and route requests to appropriate channels for review and approval.
- Update item information in ORACLE if approval is not needed.
- Review, research, correct item set-ups, file daily alerts electronically, and import inventory journals into the ORACLE GL set of books.
- Record in Oracle the average costing rates for all new items created by the Item Master staff (freight, duty, broker fees, cargo insurance, overhead, tooling) depending on each warehouse organization.
- Scan files electronically daily and process IM activity requests.
- Run weekly reports on items with new status and stored inventory.
- Forward the reports to warehouse staff to ensure First Article Inspection (FAI) Forms are created for all new items.
- Perform other duties as assigned.
Qualifications
- High school diploma or general equivalency diploma.
- 3+ years of data entry experience.
- Solid proficiency in Microsoft Outlook, Excel, and Word.
- Office skills to include filing, data entry, document control, copying, and 10 Key Touch.
- Knowledge with Windows, Acrobat, and Snag It.
- Authorized to work in the United States on a full-time basis.
Requirements
- Excellent oral and written English communication skills.
- Excellent analytical, project management, multi-tasking, problem solving, teamwork, time management, and computer skills.
- Excellent organizational and presentation skills.
- Item Master experience.
- Documentation experience.
Preferred Qualifications
- Bilingual skills (Spanish/English).
- Familiar with ORACLE.
Benefits
- Salary + Bonus
- Healthcare
- Dental
- Vision
- Paid Holidays
- Paid Parental Leave
- 401(k) with company match
- Basic Life Insurance
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Paid Time Off (PTO)
- Paid Charitable (volunteer) Leave
- Educational Assistance
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