We’re hiring a Logistics Manager with strong eCommerce operations experience.
This role is 100% remote and focuses on managing daily logistics, order flow, inventory accuracy, carrier coordination, shipping performance, and overall fulfillment efficiency for a fast-growing U.S. company.
Key Responsibilities
• Manage end-to-end eCommerce logistics operations (Shopify, Amazon, marketplaces, DTC).
• Oversee order flow: processing, routing, exceptions, delays, cancellations, and returns.
• Coordinate with carriers (UPS, FedEx, USPS, DHL) and 3PL partners.
• Monitor and improve shipping performance, SLAs, on-time delivery, and error rates.
• Track inventory levels and reconcile discrepancies across warehouses or 3PLs.
• Manage inbound and outbound shipments, freight scheduling, labeling, and documentation.
• Handle escalations: lost packages, delivery failures, and other customer-impacting issues.
• Provide daily and weekly reporting on key fulfillment KPIs.
• Collaborate with operations, support, and sales to ensure smooth logistics execution.
Requirements
• 3+ years of experience in eCommerce logistics or fulfillment operations.
• Experience with Shopify, Amazon FBA/FBM, and/or DTC fulfillment.
• Solid understanding of carriers, 3PLs, inventory systems, and shipping workflows.
• Strong problem-solving skills, attention to detail, and follow-through.
• Excellent written and verbal communication skills.
• Ability to work remotely and independently with daily accountability.
Preferred Experience
• Previous roles at eCommerce brands, warehouses, 3PLs, fulfillment centers, or last-mile logistics.
• Experience with WMS, OMS, 3PL portals, ShipStation, or similar tools.
Compensation
• Competitive salary based on experience.
• Remote position, with a flexible schedule depending on operational needs.
• Immediate start.
How to Apply
To apply for this position, please follow these steps:
• Record a brief audio message in English explaining why you are the ideal candidate for this role. You can use the Vocaroo online voice recording app to record your response and generate a shareable link..
• Attach your updated resume, making sure your contact information is included.
• Send both the Vocaroo link and your resume to:
[email protected] with the subject line: [Your Name] – Logistics Manager Application
Apply Now
Apply Now