About the position
Welcome to Legacy Community Health, where we believe in transforming lives through compassionate care and innovative solutions. As an IT Analyst - Pharmacy, you will be an integral part of our mission-driven team, where your work will directly contribute to enhancing patient care and optimizing our pharmacy systems. Play a crucial role in enhancing medication management and improving patient outcomes. Collaborate with a team that values your input and encourages innovative ideas. Grow personally and professionally with opportunities for development and advancement. Be part of a community-focused organization committed to delivering high-quality healthcare. Enjoy a supportive culture that prioritizes work-life balance and personal satisfaction.
Responsibilities
• Configure, integrate, test, and maintain pharmacy automation systems and EHR applications.
• Support the implementation and optimization of pharmacy technology solutions to improve efficiency and patient outcomes.
• Troubleshoot technical issues and provide solutions for clinical and pharmacy systems.
• Collaborate with clinical teams to align workflows with system functionality.
• Analyze data to identify trends and opportunities for improvement.
• Train and support staff on pharmacy systems and EHR functionality.
• Document processes, configurations, and system changes.
• Participate in project planning and execution for technology initiatives.
• Facilitate project team meetings to bridge clinical and technical gaps in reporting and deliver informative, well-organized presentations.
• Perform other duties as assigned.
Requirements
• High school diploma or equivalent is required.
• Five (5) years of clinical healthcare experience (inpatient or ambulatory setting).
• Three (3) years of pharmacy automation experience (i.e. medication dispensing systems & robotics)
• Previous experience with EHR systems and pharmacy platforms.
• Strong commitment to customer service and excellence in healthcare.
• Ability to communicate effectively with clinical and technical teams.
• Strong ability to learn and manage complex technical systems.
• Excellent problem-solving and troubleshooting skills.
• Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical services.
• Strong organizational and documentation skills.
• Basic knowledge of statistics and graphical representation principles.
• Ability to manage multiple deadlines and prioritize.
Nice-to-haves
• Bachelor s Degree is preferred.
• Completion of approved technician training program with active Texas Board of Pharmacy License for Certified Pharmacy Technician (CPhT) and/or national certification (PTCB) is preferred.
• Associate degree in HIT, informatics, or related field is preferred.
• Previous experience with EPIC and PioneerRx.
• Previous project management experience.
• Previous experience developing and delivering technical training to adult learners.
• Familiarity with pharmacy automation systems (PioneerRx, NEXiA and PickPoint)
Benefits
• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!