Flamingo Plumbing & Backflow Services is a unique plumbing company focused on a structured, relationship-driven approach to inside sales. The Inside Sales Representative will manage and convert open estimates, sell memberships, and oversee sales marketing efforts to drive revenue growth.
Responsibilities
- Follow up on open plumbing and backflow estimates (residential & commercial)
- Call, text, and email customers to move jobs forward
- Turn 'thinking about it' into 'let's book it'
- Close and manage membership sales (new and recurring)
- Oversee and monitor sales marketing efforts related to follow-ups and memberships
- Work with an overseas support team member who handles backend membership administration
- Build relationships with property managers, HOAs, and commercial clients
- Track estimate status, approvals, and objections in ServiceTitan
- Communicate closely with CSRs to ensure smooth scheduling and execution
- Maintain accurate notes, follow-up cadence, and pipeline visibility
Skills
- Experience in inside sales, retention, collections, appointment setting, or CSR sales
- Strong phone, text, and email communication skills
- Confidence overcoming objections and asking for the close
- Comfort working from structured lists, processes, and KPIs
- Competitive, goal-oriented mindset
- Coachable, accountable, and organized
- Tech-savvy (ServiceTitan experience a plus, not required)
- Ability to work in-office or remote effectively
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Company Overview
Flamingo Plumbing & Backflow Services, LLC… is client-focused and since 1992, we have been your full service plumbing contractor of choice, covering southeast Florida. It was founded in 1992, and is headquartered in West Palm Beach, Florida, USA, with a workforce of 11-50 employees. Its website is https://www.flamingoplumbing.com/.
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