Marshall, Gerstein & Borun LLP provides sophisticated intellectual property advice and legal services to many of the world’s largest businesses. The Information Governance Analyst plays a key role in supporting the Firm’s Records and NBI function by ensuring the accurate collection, analysis, and processing of new business and client data across firm-wide systems.
Responsibilities
- Collect, analyze, categorize, and process incoming new business data from multiple points of entry to ensure accurate client and matter setup across firm-wide systems
- Implement best practices for classifying and managing electronic records across enterprise repositories including NetDocuments (DMS & NDToolKit), Intapp (New Business Intake & Conflicts modules), and Microsoft Office
- Analyze and process incoming U.S. and foreign patent prosecution materials to ensure proper classification and entry into MGB and related systems
- Enter, update, and maintain data derived from new business intake forms in multiple databases to support regular reporting and firm-wide access to accurate client information
- Provide ongoing database maintenance, quality control, and research support to ensure consistency and accuracy of records maintained in firm systems and electronic record programs
- Detect patterns of inconsistent data usage and collaborate with firm personnel to promote standardized recordkeeping practices
- Assist with documenting current procedures and streamlining processes related to electronic records management
- Work closely with attorney support staff to ensure Client Engagement Letters are properly filed in designated physical binders and electronic logs
- Partner with the Records Management Team Leader and Chief Innovation Management Officer to support firm-wide initiatives related to records, reporting, and data governance
- Serve as backup to New Business Intake and Records teams, ensuring time-sensitive data maintenance and intake requests are completed accurately and on time
- Help train staff on best practices related to records governance and new business intake, reinforcing compliance, and reducing risk
- Perform additional duties and special projects as assigned to support evolving business and strategic needs of the Firm
Skills
- Minimum of 1+ years of records management or data administration experience
- Strong knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint)
- Exceptional attention to detail with the ability to maintain a high level of accuracy and low error rates
- Strong customer service mindset with experience supporting internal stakeholders such as attorneys and administrative staff
- Demonstrated initiative, accountability, and the ability to adapt to changing responsibilities aligned with the firm's strategic goals and work independently with minimal supervision
- Strong organizational, analytical, and problem-solving skills with the ability to manage multiple projects and shifting priorities
- Excellent verbal and written communication skills; able to interact effectively with individuals at all levels of the Firm
- Ability to exercise sound judgment, maintain confidentiality, and use discretion at all times
- Ability to adapt to changing job responsibilities based on the strategic goals of the Firm
- Willingness and flexibility to work before or after standard business hours when necessary to meet firm requirements
- Prior experience in records management, preferably in an intellectual property or legal environment
- Working knowledge of document management systems (Open Text DM10), SharePoint, and database applications such as MS Access is helpful, but not required
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with legal terminology, IP records, and matter lifecycle management is a plus
- Familiarity with Boolean search techniques
- Associate or bachelor's degree
Benefits
- 401(k)
- Hybrid Remote Work Policy (3 Days In Office, 2 Days Remote)
- In-house and external learning and development opportunities
- Career Coaching Services
- Generous health insurance, mental health and well-being benefits
Company Overview
Marshall, Gerstein & Borun is a legal services company specializing in IP litigation and transaction services. It was founded in 1955, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is http://marshallip.com.Company H1B Sponsorship
Marshall, Gerstein & Borun LLP has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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