It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a Home-Based Business Development Manager to join our growing U.S.-based client support team in the promotional products industry. This is a key role within the Sales team that combines lead generation, backend project management, account handling, and client relationship building. You will work closely with end users, sales executives, suppliers, and internal departments to deliver a seamless customer experience.
REQUIRED CORE COMPETENCIES
Communication: Highly proficient in written and spoken English
Customer Orientation: Ability to build strong, lasting relationships with clients
Project Management: Strong attention to detail, multitasking, and follow-up skills
Organization: Excellent time management and documentation accuracy
Problem Solving: A proactive approach to troubleshooting and solution finding
Sales Strategy: Strong business acumen and account growth mindset
WHAT YOU WILL DO
Responsible for managing client accounts, developing new business opportunities, and ensuring the highest level of customer satisfaction.
Proven track record in sales and account management, with a focus on building and maintaining long-term relationships.
Collaborating with the sales team to provide customer support.
Taking calls for products, handling problems, entering orders, processing returns, working with CSR to procure goods, and making outbound calls to support various sales programs.
To assist with customers' requirements at customer and prospect events. Finding solutions and products.
Managing company programs and web stores for clients.
Developing or assisting with the presentation.
Working with various internal company departments, shipping/receiving, art, decorating, customer service, IT, and accounting.
WHAT WE LOOK FOR
Education: Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
Experience: 3-5 years in Customer Service, Sales Support, or Lead Generation; promotional industry experience is preferred
Language Proficiency: Excellent verbal and written English communication skills
Schedule: Able to work overnight/graveyard shifts in Philippine time or within U.S. operating hours
Technical Skills:
Proficient in Microsoft Office Suite and Google Workspace
Familiarity with HubSpot, Salesforce, or other CRM tools
Bonus: Experience with promotional industry tools such as CommonSKU, SAGE, ESP, or iSUITES
Soft Skills: Highly organized, self-motivated, reliable, and solutions-focused
WHAT WE OFFER
Salary Range: Php 43,000 – Php 50,000
Industry: Promotional Products
Job Type: Full-time
Work Shift: 8:00 AM – 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Originally posted on Himalayas
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