[Hiring] Practice Management Analyst I @Crossroads Treatment Centers

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Practice Management Analyst I is responsible for providing front-line support as a subject matter expert, providing configuration assistance, and workflow optimization for enterprise Practice Management and Billing systems, with a primary focus on clinical applications. This role supports day-to-day operations by making decisions around trending issues, managing and troubleshooting tickets, supporting testing and go-lives, and assisting end users to ensure stable, compliant, and efficient system usage across clinical and administrative teams. • Provide Practice Management ticket decisions and execution, escalating when necessary. • Troubleshoot issues as SME for end users. • Monitor trending issues. • Coordinate to onboard new services and locations. • Assist Senior PM Analyst in special projects. • Coordinate with Director Clinical Applications and other analysts as needed. • Test changes made in certification system. • Monitor production site for quality assurance. • Document and log all system changes. • Complete required trainings and mandatory training hours. Qualifications • 3+ years of supervisory experience in a similar role required. • Healthcare or Revenue Cycle / Billing / Accounts Receivable experience required. • ICD 10 and CPT coding experience required. • Confident, professional demeanor and team player attitude a must. • Patient insurance and benefit eligibility required. • Month-end reporting experience required. Requirements • This role will be remote but will travel on average quarterly to corporate office (Greenville, SC) or as needed for projects. Benefits • Medical, Dental, and Vision Insurance • PTO • Variety of 401K options including a match program with no vesture period • Annual Continuing Education Allowance (in related field) • Life Insurance • Short/Long Term Disability • Paid maternity/paternity leave • Mental Health day • Calm subscription for all employees Apply Now Apply Now