Experienced Unit Secretary – Remote Opportunity with Ochsner Lafayette General – Elmwood Orthopedic Hospital – New Orleans, LA

Introduction to Ochsner Health

Ochsner Health is a leading healthcare provider that has been serving the community since 1942. With a strong commitment to serving, healing, leading, educating, and innovating, we have made significant progress in the healthcare industry. Our dedicated employees are the backbone of our organization, and we believe that every award earned, every record broken, and every patient helped is a testament to their hard work and dedication. At Ochsner, we offer a dynamic and supportive work environment that fosters growth, learning, and innovation. Whether you work directly with patients or support those who do, you will be making a difference in the lives of others, and that matters.

Job Overview

We are seeking an experienced Unit Secretary to join our team at Elmwood Orthopedic Hospital, located on the Elmwood Campus in New Orleans, LA. As a Unit Secretary, you will play a vital role in supporting the department by assisting with admit, discharge, and transfer functions, processing reservations, managing phones, and following up on patient, family, and staff requests in a timely fashion. This is a full-time, evening shift position that offers a competitive salary and the opportunity to work remotely.

Key Responsibilities

• Provides clerical support for the department, including data entry, information retrieval, and processing reservations
• Responds to requests from patients, family, and staff, and refers to appropriate personnel as needed
• Serves as a Patient Experience Ambassador for the unit, ensuring that patients and families receive exceptional care and service
• Assesses EPIC chart reports to ensure proper unit charges and maintains accurate records
• Adapts behavior to the specific patient population, including respect for privacy, method of introduction, and communication style
• Performs other related duties as required, including maintaining a safe and organized work environment

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• High school diploma or equivalent
• Certification in Basic Life Support (BLS) from the American Heart Association
• Computer skills and dexterity required for data entry and retrieval of information
• Effective verbal and written communication skills, with the ability to present information clearly and professionally
• Proficiency with Windows-style applications, various software packages specific to the role, and keyboard
• Strong interpersonal skills, with the ability to work collaboratively with patients, families, and staff
• Thorough understanding of current medical terminology
• Self-directed, with the ability to work independently and exercise sound judgment in difficult situations
• Strong organizational, planning, and time management skills, with the ability to prioritize tasks and manage multiple responsibilities

Preferred Qualifications

While not required, the following preferred qualifications will be considered an asset:

• Experience in the healthcare industry, particularly in a unit secretary or similar role
• Previous experience working with EPIC or other electronic health record systems
• Knowledge of medical terminology and coding principles
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

At Ochsner Health, we are committed to supporting the growth and development of our employees. As a Unit Secretary, you will have access to a range of career growth opportunities and learning benefits, including:

• Professional development programs, including training and education opportunities
• Mentorship and coaching from experienced colleagues and leaders
• Opportunities for advancement and career progression within the organization
• A supportive and collaborative work environment that fosters innovation and creativity

Work Environment and Company Culture

Ochsner Health is a dynamic and supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is respectful, inclusive, and supportive of all employees, patients, and families. As a Unit Secretary, you will be part of a team that is dedicated to providing exceptional patient care and service, and you will have the opportunity to make a meaningful contribution to our organization.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of perks and benefits, including:

• Comprehensive health and wellness programs, including medical, dental, and vision coverage
• Retirement savings plans, including a 401(k) matching program
• Paid time off and holidays, including vacation, sick leave, and parental leave
• Professional development opportunities, including training and education programs
• A supportive and collaborative work environment that fosters innovation and creativity

Conclusion

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity. As a Unit Secretary at Ochsner Health, you will be part of a dynamic and supportive team that is dedicated to making a difference in the lives of others. Don't miss out on this opportunity to join our team and start your future today!

How to Apply

To apply for this position, please submit your application through our careers website. We look forward to hearing from you and exploring how you can contribute to our team.

Note: Ochsner Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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