At arenaflex, we're on a mission to deliver exceptional customer experiences and make a lasting impact on the lives of our customers. As we head into the holiday season, we're seeking enthusiastic and dedicated Temporary Customer Service Representatives to join our team for a 3-week assignment. If you're looking for a flexible and rewarding opportunity to earn some extra cash, we invite you to apply for this exciting role.
**About arenaflex**
arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest multi-channel direct-marketing companies, we're committed to delivering exceptional customer experiences and supporting the communities we work in. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this journey.
**The Role**
As a Temporary Customer Service Representative, you'll be the friendly voice our customers hear when they place their orders. Your role will involve:
* Answering continuous inbound phone calls
* Taking and entering customer orders into the system
* Escalating any additional customer service needs
**What's in it for you?**
* Competitive pay starting at $14.00 per hour plus upsell commission
* Shift premium of $0.50 per hour for hours worked after 4:30 PM
* Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability
* Paid training to ensure you're equipped with the skills and knowledge you need to succeed
* Employee discounts up to 50% off on items ordered from our catalogs and selected Outlet Store
* Booster Discount Certificates that allow employees to purchase company products for free
* Opportunity to work from the comfort of your own home, with a high level of computer knowledge and navigation skills
**Requirements**
* Must be available for 30+ hours per week between 7:00 AM and 7:00 PM CST
* Must be available to work on all days of the week, with the exception of Thanksgiving and the following Friday
* Must have a reliable computer that meets our minimum technical requirements (see below)
* Must have a dedicated high-speed internet connection with a minimum download speed of 4.0 MBPS and upload speed of 2.0 MBPS
* Must have a wired USB headset and a webcam (recommended but not required)
* Must have a minimum monitor size of 17+ inches (recommended but not required)
* Must have an external mouse (recommended but not required)
**Preferred Computer Requirements**
* A PC or Laptop with:
+ Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)
+ Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
+ 8GB RAM or installed memory
+ 10GB of Free Hard Disk Space
**Minimum Computer Requirements**
* A PC or Laptop with:
+ Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)
+ Processor: AMD 2.1GHZ or higher OR INTEL 1.8GHZ or higher, OR INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
+ 4GB RAM or installed memory
+ 10GB of Free Hard Disk Space
**Other Requirements**
* Keyboard: Function Keys (F-Keys)
* Wired USB Headset
* Webcams are recommended (not required)
* Dual monitors recommended (not required)
* Minimum monitor size of 17+ inches recommended (not required)
* External mouse recommended (not required)
**Benefits and Perks**
As a Temporary/Part-Time employee at arenaflex, you'll enjoy a range of benefits and perks, including:
* Performance Based Pay/Incentives
* Shift Premium pay for 2nd, 3rd, and Weekend shifts
* Holiday Pay for employees returning for their fifth consecutive season
* Safety and Attendance Incentives
* Employee Discounts up to 50% off on items ordered from our catalogs and selected Outlet Store
* Employee Mini Stores with discounted products
* Flexible Work Schedules
**How to Apply**
If you're ready to join our dynamic team and earn some extra cash before the holiday season, apply now! Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from
[email protected] and
[email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Please call us at 608-328-8480 if you have additional questions!
Don't miss out on this exciting opportunity to join our team and make a difference in the lives of our customers. Apply now and help us create the excitement and deliver the experience of the holiday season!
Apply Now