At blithequark, we're passionate about creating a culture that not only protects the lives of our customers but also fosters the growth and development of our team members. As a high-tech home security company, we're committed to innovation, collaboration, and making a significant impact on the lives of those we protect. Our no-ego culture encourages big opportunities, challenges, and a huge impact on the lives of our customers. We don't just want you to work with us; we want you to grow and thrive with us.
We're embracing a hybrid work model that enables our teams to split their time between office and home. This model allows us to come together in our office on two core days, typically Tuesday, Wednesday, or Thursday, to work together in person, while also providing the flexibility to choose where we work for the remainder of the week. We believe this approach allows us to benefit from the best of both worlds, fostering collaboration, innovation, and productivity.
We're growing and thriving, and we need smart, talented, and humble individuals who share our values to join us in our pursuit of ensuring everyone feels safe in their own home. As a Technical Customer Experience Representative, you'll play a vital role in providing top-tier support to our customers, educating them on system installation and use, and troubleshooting issues. If you're looking for a position where you can make a difference, provide excellent customer service, and grow with a high-performing team, this is the job for you!
As a Technical Customer Experience Representative at blithequark, you'll be responsible for:
To be successful in this role, you'll need:
In addition to the above requirements, you must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search, and final certification approval from DCJS.
At blithequark, we offer a range of perks and benefits, including:
We're committed to living our values, which include:
We're an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We're committed to full support of qualified individuals in hiring and employment, and we'll work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship.
If you're passionate about providing exceptional customer service, working in a dynamic and supportive environment, and growing with a high-performing team, we encourage you to apply for this exciting opportunity. At blithequark, we're committed to helping you thrive and making a significant impact on the lives of our customers. Join us today and start your journey to a rewarding and challenging career!
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