Introduction to American Express and Our Mission
At American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a global and diverse community of colleagues, we are committed to backing our customers, communities, and each other. Our mission is to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. We strive to uphold our company values and powerful backing promise to provide the world's best customer experience every day, with integrity and in an environment where everyone is seen, heard, and feels like they belong.
About OnBrand, Our In-House Creative Agency
OnBrand, the American Express in-house creative agency, has the ambition to become the internal creative partner of choice by building seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond. As a UI Designer on the OnBrand team, you will play a critical role in helping us achieve our mission and ambition.
Job Overview and Responsibilities
We are seeking an experienced UI Designer to join our OnBrand team, working remotely from anywhere in the United States. As a UI Designer, you will be responsible for executing visual design across all stages of the project life cycle, from concept to final hand-off to engineering. You will create beautiful and effective email campaigns that resonate with our cardholders and drive results for our marketing partners and the business as a whole. Your responsibilities will include:
- Implementing the AmEx brand look and feel across digital experiences, applying color, typographic styles, and visual identities to further visually communicate the American Express brand in ways that align with best practices and design principles.
- Designing new acquisition pages for both American Express and its cobranded properties, translating strategy and marketing goals into elegant visual experiences.
- Working closely with engineers and QA to ensure that designs are technically feasible and meet the needs of customers and marketing partners.
- Applying interaction models, design system components, and visual identity in line with American Express brand guidelines and design language.
- Collaborating with content strategists, account managers, project managers, copywriters, and engineers to see your work through from concept to completion.
- Clearly articulating and presenting concepts to senior design leadership.
- Championing accessibility and ensuring that all designs meet accessibility best practices.
Essential Qualifications and Skills
To be successful in this role, you will need to have a strong and diverse skillset in relevant areas, including:
- A growing craft practitioner with experience working within best practices for responsive design.
- Experience working across multiple digital channels, such as email and web.
- Strong understanding of email design best practices.
- Strong proficiency in Figma and experience utilizing design systems and patterns.
- A customer-first mindset with a good balance of design needs and business acumen.
- Understanding of email platforms, such as Salesforce and Cheetah Mail.
- Experience working with content strategists, account managers, project managers, and engineers to see your work through from concept to completion.
- Knowledge of accessibility best practices.
- Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
- High degree of organization, initiative, and personal accountability.
- Comfortable working with team members spread across multiple locations and time zones, in a matrix environment.
Preferred Qualifications and Experience
While not required, the following qualifications and experience are preferred:
- 3 years of experience in Visual Design, Interaction Design, or Experience Design.
- Experience working independently.
- Bachelor's degree in a design-related field.
- Current understanding of responsive design, mobile interfaces, and content management systems.
- Strong computer skills and firm grasp of Figma, Adobe Creative Suite, and Microsoft Office product suite (Outlook, Word, Excel, and PowerPoint).
- Experience working within style guides, pattern libraries, and other design solutions that drive design across large organizations.
Career Growth Opportunities and Learning Benefits
At American Express, we are committed to helping our colleagues grow and develop in their careers. As a UI Designer on the OnBrand team, you will have access to a range of career growth opportunities and learning benefits, including:
- Amex Marketing U, a unique learning and development program built for marketers, by marketers.
- Career development and training opportunities.
- Access to a range of online courses and training programs.
- Opportunities to work on high-visibility projects and collaborate with senior leaders.
Work Environment and Company Culture
At American Express, we are committed to creating a work environment that is inclusive, diverse, and supportive. Our company culture is built on a set of values that prioritize integrity, customer focus, and teamwork. As a UI Designer on the OnBrand team, you will be part of a dynamic and collaborative team that is passionate about creating innovative digital experiences. You will have the opportunity to work remotely from anywhere in the United States, with flexible working hours and a range of benefits and perks to support your well-being and career growth.
Compensation, Perks, and Benefits
We offer a competitive salary range of $60,000 to $110,000 per year, depending on experience, as well as a range of benefits and perks, including:
- Bonus incentives.
- 6% Company Match on retirement savings plan.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements, depending on role and business need.
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
Conclusion and Call to Action
If you are a talented and motivated UI Designer looking for a new challenge, we encourage you to apply for this exciting opportunity to join the OnBrand team at American Express. With your skills and experience, you will play a critical role in helping us create innovative digital experiences that drive business results and delight our customers. Don't miss out on this opportunity to join a dynamic and collaborative team and take your career to the next level. Apply now and let's lead the way together!
Apply Now