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About arenaflex
Welcome to arenaflex, a proud division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a leading integrated healthcare, pharmacy, and retail organization with a remarkable 170-year legacy of caring for communities. At arenaflex, we believe that everyone deserves access to quality healthcare, and our mission is to create more joyful lives through better health. With nearly 9,000 retail locations across America, Puerto Rico, and the U.S. Virgin Islands, we serve approximately 10 million customers daily, making us a trusted community health destination.
Our commitment to excellence extends beyond traditional retail pharmacy. arenaflex pharmacists play a vital role in the U.S. healthcare system by providing an extensive range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To meet the evolving needs of our customers and patients, we offer a true omnichannel experience with fully integrated physical and digital systems supported by the latest technology to deliver high-quality products and services in communities nationwide.
As part of our continued growth and innovation, we are seeking a talented and dedicated Pharmacy Coordinator to join our prescriber assessment team in a remote capacity. This is an exceptional opportunity for a certified pharmacy technician looking to advance their career in healthcare compliance and data analysis while working from the comfort of their home in Iowa.
Position Overview
Are you a detail-oriented pharmacy professional with a passion for compliance, data analysis, and ensuring patient safety? Do you thrive in a role where you can make a meaningful impact on healthcare outcomes while enjoying the flexibility of remote work? If so, arenaflex invites you to apply for this exciting opportunity as a Pharmacy Coordinator supporting our prescriber assessment and controlled substance compliance initiatives.
In this critical role, you will be responsible for supporting the prescriber assessment process, reviewing and organizing Prescriber Evaluation Referral Forms (PERF), gathering internal and external prescribing data, and coordinating prescriber and patient mailings within specific time frames. You will play a key role in generating communications through COMPASS and RHM systems while assisting with ad hoc reporting for the prescriber assessment team and contributing to displays for the Integrity and Patient Safety teams.
Key Responsibilities
As a Pharmacy Coordinator at arenaflex, your primary responsibilities will include:
- Prescriber Assessment Support: Assist in the prescriber assessment process by reviewing and organizing Prescriber Evaluation Referral Forms (PERF), gathering both internal and external prescribing data, and coordinating prescriber and patient communications within unique and demanding time frames.
- Communication Management: Create and enable the release of COMPASS and RHM communications, ensuring accuracy and timeliness in all correspondence related to prescriber evaluations and patient safety initiatives.
- Reporting and Analysis: Generate ad hoc reports for the prescriber assessment team and assist in creating displays and presentations for the Integrity and Patient Safety teams, utilizing your analytical skills to identify trends and areas for improvement.
- Controlled Substance Monitoring: Research and analyze managed substance orders placed manually at the store level. Determine if orders are suspicious based on ordering patterns and circumstances, and take appropriate actions to educate personnel on proper ordering approaches.
- DEA Reporting and Compliance: Generate reports and provide data to DEA agents on store dispensing patterns, and prescriber or patient profiles within a forty-eight-hour window. Build ad hoc queries to pull data outside of regular reporting requirements while maintaining strict compliance with DEA regulations.
- Policy Support: Maintain up-to-date understanding of issues including controlled substance ordering processes, Good Faith Dispensing (GFD) policies, and DEA licensing requirements. Assist stores and field supervision with questions through email and phone on various related topics.
- Audit Support: Assist analysts in developing and reviewing store audits for managed substance losses. Collaborate with Pharmacy Managers and Supervisors to ensure that losses are reported within the required time frame and with 100% accuracy.
- Prescriber Management: Manage the prescriber fee ticket resolution system. Validate and update prescriber data. Collaborate with Pharmacists to ensure that any prescription blocking is legitimate and justified.
- Allocation Research: Research and analyze requests for increases to managed substance allocations. Make informed decisions based on collaboration with Pharmacy Managers, Supervisors, and item vendors. Mitigate risk to the organization by ensuring due diligence is completed and documented thoroughly.
- Policy Implementation: Assist in the implementation and updating of the Good Faith Dispensing and Target Drug Good Faith Dispensing policies, ensuring all team members are informed and compliant.
- Technical Support: Utilize advanced skills in Excel and PowerPoint and the ability to query databases to support analysts in the creation of presentations and training for store workforce and supervision.
Essential Qualifications
To be considered for this position, candidates must meet the following requirements:
- Education: High School Diploma or GED required
- Experience: Minimum of three (3) years of experience as a pharmacy technician in a retail or clinical setting
- Certification: Required certification as a Certified Pharmacy Technician (CPhT) granted by the Pharmacy Technician Certification Board (PTCB)
- Regulatory Knowledge: Demonstrated experience with prescriber licensing requirements, including National Provider Identifier (NPI), Drug Enforcement Administration (DEA) registration, and state licenses
- Technical Skills: Intermediate level proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint
- Database Experience: Experience with querying databases to extract and analyze data for reporting purposes
- Analytical Abilities: Experience with reading and reporting data to identify problems, trends, or exceptions to drive the improvement of outcomes and find solutions
- Communication Skills: Excellent written and verbal communication skills, adapted appropriately for various audiences including healthcare professionals, regulatory agencies, and internal stakeholders
- Location: Must reside in Iowa, USA, and have the ability to work remotely with a reliable high-speed internet connection
Preferred Qualifications
While not required, the following qualifications will give you a competitive edge:
- Experience with internal arenaflex systems including SIMS and IC+
- Familiarity with managed substance ordering processes within arenaflex, including PDQ®, RxQuick Order, and Passport systems
- Previous experience in a compliance or regulatory role within the pharmaceutical industry
- Knowledge of state pharmacy laws and regulations
- Experience working with DEA reporting and controlled substance monitoring
- Advanced proficiency in data visualization tools and techniques
Skills and Competencies
Success in this role requires a unique blend of technical expertise, regulatory knowledge, and interpersonal skills. The ideal candidate will demonstrate:
- Attention to Detail: Meticulous attention to detail is critical, as you will be handling sensitive prescriber and patient data while ensuring 100% accuracy in reporting and documentation.
- Analytical Thinking: Strong analytical abilities to identify patterns, trends, and anomalies in prescribing and dispensing data.
- Time Management: Excellent time management skills with the ability to prioritize tasks and meet tight deadlines, particularly when responding to DEA requests within the 48-hour window.
- Regulatory Awareness: A solid understanding of pharmacy regulations, DEA requirements, and state licensing laws.
- Technical Proficiency: Comfortable working with database queries, Microsoft Office applications, and various internal systems.
- Communication Excellence: Clear and professional communication skills, both written and verbal, with the ability to interact effectively with pharmacists, pharmacy managers, supervisors, and external regulatory agencies.
- Independent Work: Ability to work independently with minimal supervision while maintaining productivity and meeting performance standards.
- Problem-Solving: Strong problem-solving skills with the ability to research issues, analyze data, and develop effective solutions.
Career Growth and Development Opportunities
At arenaflex, we are committed to the professional growth and development of our team members. As a Pharmacy Coordinator in this role, you will have access to numerous opportunities for advancement and skill development:
- Career Advancement: This position serves as an excellent stepping stone to senior compliance roles, pharmacy management positions, or specialized roles within the Integrity and Patient Safety teams.
- Skill Development: Gain hands-on experience with advanced database querying, regulatory reporting, and healthcare compliance while working with cutting-edge technology systems.
- Professional Training: Access to comprehensive training programs on controlled substance regulations, Good Faith Dispensing policies, and DEA compliance requirements.
- Mentorship Programs: Work alongside experienced professionals who can provide guidance and support as you advance in your career.
- Cross-Functional Exposure: Collaborate with various teams including Pharmacy Managers, Supervisors, Analysts, and the Integrity and Patient Safety departments, providing broad exposure to different aspects of pharmacy operations.
- Certification Support: Opportunities to pursue additional certifications and continuing education to enhance your expertise in pharmacy compliance and regulatory affairs.
Work Environment and Culture
As a remote employee at arenaflex, you will enjoy the best of both worlds – the flexibility of working from home while remaining connected to a supportive team and organization. Here's what you can expect:
- Flexible Work Arrangement: Work from the comfort of your home office in Iowa, eliminating commute time and enjoying a better work-life balance.
- Inclusive Culture: arenaflex fosters an inclusive work environment that values diversity, equality, and belonging, ensuring all employees have equal opportunities to contribute and succeed.
- Collaborative Environment: While working remotely, you will have access to advanced collaboration tools and platforms that facilitate seamless communication and teamwork with colleagues across the organization.
- Technology Access: arenaflex provides remote employees with access to advanced technology and communication equipment, ensuring you have the necessary resources to excel in your role.
- Wellness Support: We prioritize employee well-being with resources and support for remote workers to maintain a healthy work-life balance, including access to wellness programs that promote physical and mental well-being.
- Brand Pride: Join an organization recognized for its commitment to healthcare and community well-being, allowing you to contribute to meaningful work that makes a difference in people's lives.
Compensation and Benefits
arenaflex is proud to offer a comprehensive and competitive benefits package to all full-time employees, including:
- Competitive Salary: The position offers a competitive hourly rate of $25.00 - $35.00 per hour, commensurate with experience and qualifications.
- Company-Paid Life Insurance: Financial protection for you and your family.
- Health Insurance: Comprehensive medical, prescription drugs, dental, and vision insurance coverage.
- Retirement Savings: 401(k) retirement savings plan with company match and Employee Stock Purchase Plan opportunities.
- Family Benefits: Family forming benefits and Paid Parental Leave (PPL) to support your growing family.
- Paid Time Off: Competitive Paid Time Off (PTO) and Flexible Time Off (FTO) for eligible roles.
- Voluntary Benefits: Optional life and personal accident insurance coverage.
- Professional Development: Access to training programs, skill-building opportunities, and career development resources.
- Employee Discounts: Enjoy discounts on arenaflex products and services.
Why Join arenaflex as a Remote Worker?
Choosing arenaflex for your remote career offers numerous advantages that reflect our commitment to providing a dynamic and inclusive work environment:
- Flexibility: Remote work at arenaflex provides the ability to manage your work schedule and location, allowing for better work-life balance and the freedom to work from anywhere with a reliable internet connection.
- Global Opportunities: Remote work options at arenaflex open doors to collaborate with diverse teams and professionals from various locations, enabling you to engage with a global workforce and expand your professional network.
- Reduced Commute: Eliminating the need for a daily commute saves time and reduces stress associated with traveling to and from the office, contributing to improved productivity and overall well-being.
- Autonomy and Independence: Remote work promotes a sense of autonomy, allowing you to take ownership of your responsibilities and manage your tasks independently while adhering to arenaflex's organizational goals and values.
- Technology Integration: arenaflex provides remote employees with access to advanced technology and communication tools, facilitating seamless collaboration and ensuring you have the necessary resources to excel.
- Professional Development: Despite working remotely, arenaflex emphasizes professional development and growth, offering opportunities for skill-building, mentorship programs, and career development initiatives.
- Workplace Wellness: arenaflex places significant emphasis on employee well-being, providing resources and support for remote employees to maintain a healthy work-life balance.
- Inclusive Culture: arenaflex fosters an inclusive work culture that values diversity, equality, and inclusion, ensuring remote employees have the same opportunities to contribute to the organization's mission and success.
How to Apply
If you are a dedicated pharmacy professional with a passion for compliance, data analysis, and patient safety, we encourage you to apply for this exciting opportunity. Join the arenaflex team and become part of an organization that is transforming healthcare delivery across America.
To apply, please submit your updated resume and cover letter highlighting your relevant experience and qualifications. Our recruitment team will review all applications and contact qualified candidates for further consideration.
arenaflex is an equal opportunity employer and is committed to diversity, inclusion, and belonging in the workplace. All employment decisions are based on qualifications, merit, and business needs.
Note: This position is a remote opportunity based in Iowa, USA. Candidates must have the legal right to work in the United States.