Introduction to arenaflex and Our Mission
At arenaflex, we are dedicated to transforming the health and wellbeing of our communities, one person at a time. As a diversified, national organization, we pride ourselves on our commitment to diversity, inclusivity, and social responsibility. With a strong focus on innovation and customer satisfaction, we strive to make a positive impact on the lives of our 28 million members. Our team is passionate about delivering exceptional service, and we are now seeking an experienced Operation Intake Coordinator I to join our dynamic team.
Job Summary
We are looking for a highly organized and detail-oriented individual to fill the role of Operation Intake Coordinator I – Data Entry. As a key member of our operations team, you will be responsible for receiving and distributing all incoming and outgoing documents in an efficient and timely manner. Your primary focus will be on ensuring the timely and accurate processing of all required document types, while maintaining high levels of confidentiality and adhering to strict deadlines.
Key Responsibilities
- Process all documents within the required workflow system, ensuring accuracy and efficiency
- Open, sort, and prepare incoming documents for processing, maintaining a high level of organization and attention to detail
- Image incoming paper documents, utilizing scanning and photocopying equipment as necessary
- Maintain appropriate records, files, and processing documentation, ensuring compliance with company policies and procedures
- Enter pertinent claims information from source documents, performing data entry and validation as applicable
- Communicate findings and update WorkFront as applicable, ensuring seamless communication with team members and stakeholders
- Ability to work independently and without direct supervision, while adhering to strict deadlines and production standards
- Meet established department production and quality standards, consistently delivering high-quality results
- Assist team members in other areas (in-office or remote) to align with business needs, demonstrating flexibility and a team-oriented approach
- Perform other responsibilities as assigned, demonstrating adaptability and a willingness to learn and grow
Education and Experience
To be successful in this role, you will need to possess a high school diploma or equivalent, with production-related experience preferred. You must be able to maintain a high level of confidentiality when handling sensitive information and be comfortable working in a fast-paced environment with frequent deadlines. Additionally, you should be able to frequently lift up to 40 pounds and stand for intermittent periods of time.
Essential Qualifications
- High school diploma or equivalent
- Production-related experience preferred
- Ability to maintain high levels of confidentiality and handle sensitive information
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Excellent communication and interpersonal skills, with the ability to work effectively with team members and stakeholders
- Ability to work independently and without direct supervision, while adhering to strict deadlines and production standards
- Strong attention to detail, with the ability to accurately process and maintain large volumes of data
Preferred Qualifications
- Previous experience in a data entry or document management role
- Proficiency in workflow management systems and software applications
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently
- Experience working in a hybrid or remote environment, with the ability to adapt to changing circumstances and priorities
Skills and Competencies
To be successful in this role, you will need to possess a range of skills and competencies, including:
- Technical skills: Proficiency in Microsoft Office, particularly Excel, Word, and Outlook, as well as experience with workflow management systems and software applications
- Communication skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members and stakeholders
- Organizational skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Attention to detail: Strong attention to detail, with the ability to accurately process and maintain large volumes of data
- Adaptability: Ability to adapt to changing circumstances and priorities, with a flexible and team-oriented approach
Career Growth and Learning Opportunities
At arenaflex, we are committed to the growth and development of our employees. As an Operation Intake Coordinator I, you will have access to a range of training and development opportunities, including:
- Comprehensive onboarding program, designed to ensure a smooth transition into the role
- Ongoing training and development opportunities, including workshops, webinars, and online courses
- Coaching and mentoring from experienced team members, designed to support your growth and development
- Opportunities for career advancement, with a clear path for progression within the company
Work Environment and Company Culture
At arenaflex, we pride ourselves on our positive and inclusive company culture. As an Operation Intake Coordinator I, you will be working in a dynamic and supportive environment, with a team that is passionate about delivering exceptional service. Our company culture is built on a range of values, including:
- Respect: We respect each other, our members, and our communities, and we strive to create an environment that is inclusive and welcoming
- Integrity: We act with integrity, honesty, and transparency, and we are committed to doing the right thing, even when it is difficult
- Compassion: We care about each other, our members, and our communities, and we strive to make a positive impact on the lives of those we serve
- Excellence: We strive for excellence in everything we do, and we are committed to delivering high-quality results and exceptional service
Compensation, Perks, and Benefits
At arenaflex, we offer a comprehensive range of compensation, perks, and benefits, including:
- Competitive pay, with a hourly rate of $15.29 - $26.20
- Comprehensive benefits package, including health insurance, 401K, and stock purchase plans
- Tuition reimbursement, designed to support your ongoing education and development
- Paid time off, plus holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules
- Opportunities for career advancement, with a clear path for progression within the company
Conclusion
If you are a motivated and detail-oriented individual, with a passion for delivering exceptional service, we encourage you to apply for the role of Operation Intake Coordinator I – Data Entry. At arenaflex, we are committed to transforming the health and wellbeing of our communities, and we believe that you could be the one to make a real difference. With a range of training and development opportunities, a positive and inclusive company culture, and a comprehensive range of compensation, perks, and benefits, we believe that this role could be the perfect fit for you. So why not apply today and take the first step towards a rewarding and challenging career with arenaflex?
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