At blithequark, we are a pioneering, data-driven healthcare organization that is committed to operational excellence and making high-quality healthcare affordable for all. Our mission is built around enhancing patient health, renewing the satisfaction of practicing medicine for healthcare providers, and fostering stronger connections between patients and providers through the integration of empathy, AI, and predictive analytics. Led by a team of visionary physicians, we empower our partners to deliver exceptional healthcare, prioritizing outcomes and value for all patients. As a leader in the healthcare industry, blithequark is dedicated to advancing value-based healthcare and supporting the well-being of our employees and their families.
As a key player in our team, you will be responsible for ensuring timely and effective responses to client and member calls, solving problems, working collaboratively, and meeting quality standards. Your exceptional customer service skills will be crucial in providing courteous and professional service while handling various tasks and projects, including mailing assistance. You will be the voice of blithequark, making a positive impact on the lives of our clients and members by delivering outstanding customer service and addressing inquiries related to claims payment, status, and coverage information.
To be successful in this role, you will need:
In addition to the essential qualifications, we would love to see:
At blithequark, we are committed to supporting our employees and their families with a comprehensive range of benefits, including:
The base pay range for this role is between $18.45 and $20.50 per hour, paid bi-weekly, with final pay rates based on factors such as skill set, relevant experience, education, location, and certifications.
At blithequark, we are committed to diversity, inclusion, and belonging, and we make employment decisions without regard to race, religion, color, age, sex, sexual orientation, gender identity, national origin, citizenship, marital status, familial status, disability, military or veteran status, pregnancy, or any other protected status. We ensure fair treatment in all aspects of employment and are an equal opportunity employer.
This role involves adhering to all security policies and procedures to protect all PHI and intellectual properties, with specific responsibilities for security-related roles defined by the hiring manager.
This is a full-time position, offering a unique opportunity to join a dynamic and growing team of healthcare professionals who are passionate about delivering exceptional customer service and advancing value-based healthcare.
If you are a motivated and customer-focused individual with a passion for healthcare and exceptional customer service, we encourage you to apply for this exciting opportunity to join the blithequark team. As a Medical Claims Customer Service Representative, you will play a critical role in delivering outstanding customer service and supporting the well-being of our clients and members. With a comprehensive range of benefits, opportunities for professional growth, and a commitment to diversity and inclusion, blithequark is the ideal place to build a rewarding and challenging career in healthcare. Apply now to take the first step towards an exciting and fulfilling career with blithequark!
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