Experienced Data Entry and Pharmacy Operations Coordinator – Remote Work Opportunity with arenaflex

Introduction to arenaflex

arenaflex is a leading healthcare, pharmacy, and retail organization with a 170-year history of caring for communities. Our mission is to create more satisfied lives through better health. Operating nearly 9,000 retail locations across the United States, Puerto Rico, and the U.S. Virgin Islands, arenaflex is proud to be a community health destination serving almost 10 million customers every day. Our pharmacists play a vital role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations.

Job Overview

We are seeking an experienced Data Entry and Pharmacy Operations Coordinator to join our team in a remote work capacity. As a key member of our pharmacy operations team, you will be responsible for helping the prescriber assessment process, reviewing and organizing Prescriber Evaluation Referral Forms (PERF), gathering internal and external prescribing data, and coordinating prescriber and patient mailings within unique time frames. You will also create and allow the release of COMPASS and RHM communications, generate ad hoc reports for the prescriber assessment team, and assist in presentations to the Integrity and Patient Safety teams.

Key Responsibilities

• Research and analyze managed substance orders placed manually at the shop level to determine if the orders are suspicious based on ordering patterns and circumstances, and take suitable actions to educate the individual on proper ordering approaches.
• Generate reports and provide data to DEA dealers on shops dispensing patterns, and prescriber or patient profiles within a 48-hour window.
• Build ad hoc queries to pull data outside of regular reporting requirements.
• Maintain up-to-date knowledge about topics such as managed substance ordering approaches, GFD policies, and DEA licensing requirements.
• Assist shops and field supervision with questions via email and contact on various related topics.
• Assist analysts in growing and reviewing shop audits for managed substance losses.
• Collaborate with Pharmacy Managers and Supervisors to ensure that losses are reported within the required time frame and with 100% accuracy.
• Manage prescriber price ticket decision system, validate and update prescriber data, and collaborate with Pharmacists to ensure that any prescription blocking is legitimate.
• Research and analyze requests for increases to managed substance allocations, making informed decisions based on collaboration with Pharmacy Managers, Supervisors, and item vendors.
• Mitigate risk to the organization by ensuring that due diligence is completed and documented.
• Assist in the implementation and updating of the Good Faith Dispensing and Target Drug Good Faith Dispensing policies.
• Utilize skills in Excel, PowerPoint, and the ability to query databases to help analysts in the creation of presentations and training for shop staff and supervision.

Essential Qualifications

To be successful in this role, you will need:

• High School Diploma/GED and at least three years of experience as a pharmacy technician.
• Required certification in Certified Pharmacy Technician as granted by PTCB.
• Experience with prescriber licensing requirements (NPI, DEA, and state licenses).
• Intermediate-level skills in Microsoft Office (Excel, Word, and PowerPoint).
• Experience with querying databases.
• Experience with reading and reporting data to identify issues, trends, or exceptions to drive the development of outcomes and find solutions.
• Experience communicating effectively (written and verbal) as appropriate for the needs of the audience.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience with internal arenaflex systems, including SIMS and IC+.
• Experience with managed substance ordering approaches within arenaflex (PDQ's, RxQuick Order, and Passport).

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Strong technical skills, including proficiency in Microsoft Office and database querying.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a remote worker, you will have access to a range of training and development opportunities, including:

• Professional development programs to help you build new skills and advance your career.
• Mentorship programs to connect you with experienced professionals in your field.
• Opportunities to work on high-impact projects and contribute to the success of our organization.
• Access to a range of online learning resources and courses to help you stay up-to-date with the latest industry trends and developments.

Work Environment and Company Culture

At arenaflex, we are proud of our inclusive and dynamic work culture. As a remote worker, you will be part of a team that values diversity, equality, and inclusion, and is committed to creating a positive and supportive work environment. You will have access to a range of resources and tools to help you stay connected with your colleagues and contribute to the success of our organization.

Compensation, Perks, and Benefits

We offer a competitive salary range of $25 - $35 per hour, as well as a range of benefits, including:

• Company-paid life insurance.
• Medical, prescription drugs, dental, and vision insurance.
• Retirement savings plan 401(k) and employee stock purchase plan.
• Family forming benefits.
• Paid time off (PTO) and flexible time off (FTO) for eligible roles.
• Paid parental leave (PPL).
• Voluntary life and personal accident insurance.

Conclusion

If you are a motivated and experienced data entry and pharmacy operations coordinator looking for a new challenge, we encourage you to apply for this exciting remote work opportunity with arenaflex. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is a great chance to join a leading healthcare organization and make a real difference in the lives of our customers and patients.

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