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Posted May 9, 2026

Experienced Customer Profit Strategist – Driving Business Growth and Profitability through Innovative Solutions and Exceptional Customer Experience

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Welcome to blithequark

blithequark is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years. Our team is fully remote, fun, and ambitious, and we get together every few months in person. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team.

About the Role

We’re looking for a sharp, resourceful, and customer-obsessed Profit Strategist to join our small but mighty Customer Profit Team. This role is built for someone who loves working directly with customers, knows how to think on their feet, and can confidently lead conversations around strategy, structure, and outcomes. Your main job will be to help our customers grow their profit through blithequark’s most powerful tools—flows, memberships, packages, rebooking campaigns, and more.

This role is 75% live customer calls and 25% strategic outreach and campaign follow-up. If you're energized by direct impact, real conversations, and problem-solving in real time, you'll thrive in this position. You'll be working closely with our customers to understand their unique needs and challenges, and developing tailored solutions to help them achieve their goals.

Why This Role Matters

This team is still early—but we’re building something with serious momentum. Our job is to make sure customers actually use the powerful tools they're paying for—and when we do that right, they stay longer, grow faster, and make more money. You’ll be on the frontlines of that, helping businesses implement profit-driving strategies, refining our outreach and messaging, and shaping the future of this team alongside us.

We're looking for someone who is self-directed, solutions-oriented, and comfortable navigating grey areas. We’re figuring things out as we go, and we want someone excited by that—not overwhelmed by it. If you're a strategic thinker, a creative problem-solver, and a passionate advocate for customer success, we want to hear from you.

Key Responsibilities

Essential Qualifications

Preferred Qualifications

Skills and Competencies

To succeed in this role, you'll need to possess a unique blend of skills and competencies, including:

Career Growth Opportunities

At blithequark, we're committed to helping our team members grow and develop in their careers. As a Profit Strategist, you'll have opportunities to:

Work Environment and Company Culture

At blithequark, we're proud of our fun, ambitious, and fully remote team. We believe in creating a work environment that is supportive, inclusive, and empowering, and we're committed to helping our team members thrive and succeed. As a Profit Strategist, you'll be part of a dynamic and collaborative team that is passionate about delivering exceptional customer experiences and driving business growth.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

Conclusion

If you're a motivated, customer-obsessed, and strategic thinker who is passionate about driving business growth and profitability, we want to hear from you. As a Profit Strategist at blithequark, you'll have the opportunity to make a real impact on our customers' businesses, develop your skills and expertise, and contribute to the growth and success of our team. Apply now to join our dynamic and collaborative team and start your journey with blithequark today!

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