Introduction to arenaflex and the Industry
arenaflex is at the forefront of the digital landscape, offering a unique platform where communities thrive and connections are made. As a leader in the industry, we are committed to providing innovative solutions that help brands and advertisers achieve their marketing objectives. The Consumer Packaged Goods (CPG) vertical is a key area of focus for us, and we are seeking an experienced Client Account Manager to join our Large Customer Sales team. This role will be based in Chicago, where you will work closely with our Client Partners to drive campaign success and deliver exceptional results for our clients.
Job Overview
As a Client Account Manager at arenaflex, you will play a critical role in collaborating with our Client Partners to meet and exceed our clients' marketing goals. You will be responsible for executing campaign launches from start to finish, delivering insightful optimizations, and providing ongoing management of internal account operations. Your expertise in the CPG vertical will enable you to educate brands and media agencies on the value proposition and best practices of the arenaflex platform, ultimately driving business growth and success.
Key Responsibilities
- Collaborate closely with Client Partners to develop and execute comprehensive media plans that meet clients' awareness and direct response objectives
- Execute campaign launches from start to finish, ensuring timely and effective delivery of campaigns
- Deliver insightful optimizations to agency and client partners, leveraging data and analytics to inform decision-making
- Manage internal account operations, including revenue delivery and troubleshooting issues, to ensure seamless campaign execution
- Educate brands and media agencies on the value proposition and best practices of the arenaflex platform, highlighting its unique capabilities and benefits
- Consult with clients to understand their marketing objectives and develop tailored solutions that meet their needs
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles that may arise
- Recognize and represent client needs and asks to cross-functional stakeholders, ensuring that client feedback is incorporated into our product and service offerings
- Proactively and continually identify areas of improvement, leveraging data and industry trends to inform recommendations and drive growth
Required Qualifications
To be successful in this role, you will need to have a strong background in advertising sales and account management, with a focus on the CPG vertical. You should have a solid understanding of the customer marketing funnel and traditional marketing ecosystem, as well as experience working with digital measurement and tracking fundamentals. You should be comfortable analyzing data and evaluating identifiable factors to inform decision-making.
Essential Qualifications
- 5+ years of experience in advertising sales and account management, with a focus on the CPG vertical
- Solid understanding of customer marketing funnel and traditional marketing ecosystem
- Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
- Understanding of digital measurement, tracking fundamentals, and mobile measurement partners
- Tenacious and entrepreneurial approach to working through product, process, and client challenges
- Demonstrated ability to cultivate strong relationships with external partners
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced and unstructured work environment
- High attention to detail
- Proficiency in Excel preferred
- BA / BS degree or equivalent work experience
Preferred Qualifications
- Experience working with the arenaflex platform or similar digital advertising platforms
- Knowledge of the CPG industry and its key players
- Experience with data analysis and interpretation, with the ability to inform decision-making with data-driven insights
- Strong understanding of the digital advertising ecosystem, including programmatic buying and selling
- Experience working with cross-functional teams, including sales, marketing, and product
Skills and Competencies
To be successful in this role, you will need to possess a range of skills and competencies, including:
- Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
- Ability to work in a fast-paced and unstructured work environment, with a focus on delivering results and meeting deadlines
- Strong analytical and problem-solving skills, with the ability to analyze data and inform decision-making
- Ability to think creatively and develop innovative solutions to complex problems
- Strong understanding of the digital advertising ecosystem, including programmatic buying and selling
- Ability to work collaboratively with cross-functional teams, including sales, marketing, and product
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Client Account Manager, you will have the opportunity to work with a range of clients and develop a deep understanding of the CPG vertical. You will also have access to training and development programs, including workshops, webinars, and conferences, to help you stay up-to-date with the latest industry trends and best practices.
Work Environment and Company Culture
arenaflex is a dynamic and fast-paced work environment that is committed to innovation and excellence. Our company culture is built around a set of core values, including a focus on community, creativity, and collaboration. We believe in fostering a positive and inclusive work environment that encourages employees to think creatively and develop innovative solutions to complex problems.
Compensation, Perks, and Benefits
At arenaflex, we offer a range of compensation, perks, and benefits to our employees, including:
- Comprehensive health benefits
- 401k matching
- Workspace benefits for your home office
- Personal and family planning support
- Flexible vacation time
- 4+ months paid parental leave
- Paid volunteer time off
Conclusion
If you are a motivated and experienced Client Account Manager looking to join a dynamic and fast-paced team, we encourage you to apply for this role. At arenaflex, we are committed to providing our employees with opportunities for growth and development, and we believe that this role will provide you with the challenge and opportunity you are looking for. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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