Job Description:
• Attract, coach and retain team of high performing Regional Directors and Access & Reimbursement professionals.
• Effectively translate pre-specified national strategy to a regional level to enable appropriate exquisite execution and pull through within your team.
• Motivate each region to align on national strategy and key business impact metrics.
• Continuously monitor field team operations and seek to identify opportunities to improve efficiencies and effectiveness at a regional and national level.
• Partner closely with Customer Engagement Team to ensure strong collaboration and coordination of field associate activities, business plans, and customer resolutions.
• Integrate with Novartis leadership and collaborate across multi-functional teams (Sales, Marketing, Managed Markets, Operations, Training, Legal, Compliance, etc.) to ensure collaborative and compliant approach to support field success.
• Understand specifics of, and resolve questions associated with, practice and/or patient reimbursement to support on any issues with third party payers.
• Identify opportunities to complement NPC capabilities to strengthen the ability for patients to have access to therapy.
• Collaborate with NPS Analytics to design reports and tools to monitor and achieve pre-specified business objective and aligned impact metrics.
• In addition to national team leadership and accountabilities on team performance, there will be functional leadership requirements to drive impact across the broader cross-portfolio of NPS Access & Reimbursement Teams (i.e., National Payer accountabilities, Specialty Pharmacy accountabilities, field systems and tools, training and team development, culture, compliance etc.).
• Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors.
• Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines).
Requirements:
• Minimum of a Bachelor’s degree; Advanced degree preferred (Majors preferred: Sciences, Business, Pharmacy, and Healthcare)
• Minimum of 10 years in reimbursement, contract strategy, managed care, sales/marketing or related field.
• At least 5 years leading a regional or local team and managing and collaborating across multiple stakeholders
• Experience working with highly complex practices and/or health systems to establish access and acquisition pathways
• Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.
• Deep expertise and experience integrating manufacturer-sponsored patient support programs
• General knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail)
• Experience with specialty products acquired through specialty pharmacy networks and through buy-and-bill process, including expertise in acquisition, billing and coding, claims processing, and reimbursement
• Possess a strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region
• Proven track record building, and motivating teams.
• Past success in execution of launch strategies and plans
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must have a valid driver’s license
Benefits:
• Health insurance
• Life and disability benefits
• 401(k) with company contribution and match
• Generous time off package including vacation, personal days, holidays and other leaves
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