Welcome to arenaflex – A Leader in Building Materials Distribution
For more than five decades, arenaflex has been a cornerstone of the construction supply chain, delivering premium roofing and building products to commercial and residential contractors across the Midwest, South, and Southeast. Our reputation is built on reliability, deep industry knowledge, and a relentless focus on customer success. With thirty‑five strategically located branches, we are positioned to serve a diverse client base ranging from small, family‑owned businesses to large, multi‑site contractors.
We are expanding our high‑performing Inside Sales/Customer Service team and are looking for motivated professionals who thrive in a fast‑paced, client‑focused environment. If you have a passion for building relationships, enjoy solving logistical challenges, and want to grow your career with an industry‑defining organization, read on.
Why Join arenaflex?
At arenaflex, we empower our people with the tools, training, and autonomy they need to excel. Our culture celebrates collaboration, continuous learning, and a results‑driven mindset. Employees benefit from competitive compensation, comprehensive benefits, and clear pathways for advancement—from associate roles to senior management positions.
Key Responsibilities – Your Day‑to‑Day Impact
- Customer‑Facing Sales: Serve as the first point of contact for contractors calling or visiting the sales counter, guiding them through product selection, pricing, and order placement.
- Account Management & Growth: Proactively maintain and expand the existing customer base by prospecting new accounts, developing sales strategies, providing accurate quotes, and conducting follow‑up communications.
- Special Order Procurement: Identify, source, and secure hard‑to‑find building‑material items to meet unique contractor specifications, ensuring timely delivery.
- Order Accuracy & Data Entry: Input all sales orders into the company’s ERP system with meticulous attention to detail, guaranteeing completeness and accuracy.
- Inventory Advisory: Monitor stock levels, advise customers on product availability, and suggest alternatives when items are out of stock.
- Financial Administration: Apply cash payments, reconcile daily receipts, and generate sales reports for management review.
- Communication Management: Answer inbound calls, route inquiries to appropriate departments, and provide clear, courteous responses.
- Delivery Coordination: Schedule deliveries, confirm truck windows, and address any customer questions related to shipping logistics.
- Continuous Improvement: Participate in regular training sessions, share best practices with teammates, and contribute ideas to streamline sales processes.
Essential Qualifications – What You Bring to arenaflex
- Education: Minimum GED or high‑school diploma required; additional coursework in business, sales, or construction technology is a plus.
- Technical Proficiency: Comfortable using computers, Microsoft Office Suite, and web‑based sales platforms; ability to learn arenaflex’s proprietary ERP quickly.
- Multitasking Ability: Proven capacity to juggle phone calls, order entry, and customer inquiries without sacrificing accuracy.
- Organizational Skills: Strong attention to detail, systematic approach to data entry, and ability to prioritize tasks in a high‑volume environment.
- Communication Skills: Clear, concise verbal and written communication; capable of building rapport with contractors and internal teams.
- Industry Experience: Prior work in the building‑materials, construction, or related wholesale sector is highly desirable.
- Mathematical Aptitude: Ability to calculate pricing, discounts, and cash applications accurately and efficiently.
- Energy & Drive: High motivation, a desire to exceed sales targets, and a commitment to personal and professional growth.
Preferred Qualifications – The Edge That Sets You Apart
- Experience with inventory management or logistics coordination.
- Familiarity with CRM or sales automation tools (e.g., Salesforce, HubSpot).
- Previous exposure to quoting and proposal generation for construction projects.
- Certification in sales, customer service, or construction safety.
- Fluency in a second language to serve multicultural client bases.
Core Skills & Competencies for Success
- Customer‑Centric Mindset: Anticipate client needs and deliver solutions that add value.
- Problem‑Solving: Quickly identify obstacles in order fulfillment and devise effective work‑arounds.
- Negotiation: Confidently discuss pricing and terms while preserving profit margins.
- Team Collaboration: Work closely with warehouse, logistics, and purchasing teams to ensure seamless order execution.
- Adaptability: Thrive in a dynamic environment where product lines, promotions, and market demands evolve rapidly.
- Data‑Driven Decision Making: Leverage sales reports to track performance and identify growth opportunities.
Career Growth & Learning Opportunities
At arenaflex, your career trajectory is your own to shape. We invest heavily in professional development through:
- Structured onboarding programs that pair new hires with seasoned mentors.
- Quarterly sales workshops covering advanced negotiation tactics, product knowledge, and digital selling.
- Access to industry conferences and certification courses.
- Clear promotion pathways—from Inside Sales Associate to Senior Account Manager, Sales Team Lead, or Branch Manager.
High performers may also transition into related functions such as purchasing, inventory planning, or regional sales strategy, broadening their expertise across the supply chain.
Work Environment & Culture at arenaflex
Our branches operate in vibrant, collaborative settings where teamwork is celebrated. Key cultural pillars include:
- Integrity: Honesty and transparency in every customer interaction.
- Excellence: A relentless pursuit of quality—both in products and service.
- Innovation: Encouragement to suggest process improvements and adopt new technologies.
- Community: Active involvement in local building‑industry events and charitable initiatives.
- Work‑Life Balance: Flexible scheduling options and supportive management that recognize personal commitments.
Compensation, Perks & Benefits
arenaflex offers a competitive total rewards package designed to attract and retain top talent:
- Base salary commensurate with experience plus an uncapped commission structure.
- Performance bonuses tied to individual and branch sales targets.
- Comprehensive health, dental, and vision insurance for employees and dependents.
- 401(k) retirement plan with company match.
- Paid time off, holidays, and sick leave.
- Employee assistance program and wellness initiatives.
- Discounts on arenaflex product lines for personal home improvement projects.
- Opportunities for tuition reimbursement and continuing education.
How to Apply – Take the Next Step with arenaflex
If you are energized by the prospect of driving sales growth, delivering outstanding customer experiences, and advancing your career within a dynamic building‑materials powerhouse, we want to hear from you. Submit your résumé and a brief cover letter outlining how your background aligns with the responsibilities and qualifications above.
Join arenaflex—where every interaction builds lasting value for our customers and for you. Apply today and become a pivotal part of a team that shapes the skylines and homes of tomorrow.
Apply Now