TJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Digital Experience Specialist is responsible for identifying opportunities to enhance the digital customer journey and drive business growth, collaborating with cross-functional teams to implement strategic recommendations.
Responsibilities
- Support the continuous digital innovation, evaluating trending or new technologies and assess alignment with TJX model
- Maintain focus on Idea generation and digital exploration to deliver recommended solutions to support future growth across TJX digital from pre-purchase to post-fulfillment
- Responsible for monitoring and evaluating customer feedback and OSAT results to identify areas of friction and focus to reduce barriers in customer funnel
- Support Intake and Business Case Creation to support and advocate for business driving initiatives
- Own individual development, mentor and influence peers to increase engagement
- Consistently collaborates and communicates with partners across several areas of the business
- Collaborate across the business to tackle problems with minimal disruption to the business or the customer
- Assist with exploratory vendor calls and research by helping gather information, understand solution capabilities, and assess basic alignment with the TJX off‑price digital model
Skills
- Bachelor's degree in business or related field
- 1-2+ years of experience in eCommerce or Digital
- Strong Microsoft Office skills including Outlook and PowerPoint
- Knowledge of business and technology trends
- Excellent professional written and verbal communication skills
- Ability to build relationships and collaborate with others
- Ability to manage timelines and coordinate with cross-functional teams
- Ability to prioritize and triage competing asks and requirements
- Ability to gather, interpret, and synthesize data from multiple sources, as well as probing questions to uncover hidden needs or gaps
- Ability to proactively investigate, challenge assumptions, and ask strategic questions to drive transparency and better outcomes
- Ability to compose structured presentations that clearly communicate insights and help partners understand key takeaways
Benefits
- Associate discount
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long-term disability
- Paid holidays/vacation /sick/bereavement/parental leave
- EAP
- Incentive programs for management
- Auto/home insurance discounts
- Tuition reimbursement
- Scholarship program
- Adoption/surrogacy assistance
- Smoking cessation
- Child care/cell phone discounts
- Pet/legal insurance
- Credit union
- Referral bonuses
Company Overview
TJX is the leading off-price apparel and home fashions retailer in the U.S. It was founded in 1987, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.tjx.com/.Company H1B Sponsorship
The TJX Companies, Inc. has a track record of offering H1B sponsorships, with 8 in 2026, 25 in 2025, 15 in 2024, 15 in 2023, 30 in 2022, 26 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.