Dilling Heating Cooling Plumbing and Electrical is a Heating, Cooling, Plumbing and Electrical company located in Charlotte, NC. They are seeking a Customer Service Representative to handle customer calls, schedule visits, and provide general inbound customer service.
Responsibilities
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
Skills
- Customer Service/Call Center: 1 year
- Strong attention to details
- Conscientious, team player
- Desire to help serve customers
- Honesty, integrity, quality craftsmanship and a good attitude
- Clear background check and drug screen
- Must be 18 or older
- Service Titan experience is a plus
Benefits
- Stability
- Competitive weekly Pay + Benefits
- Growth Opportunities + Training
- Medical, Dental, Vision Insurance
- Health Savings Account
- Short & Long Term Disability
- Company Paid Life Insurance
- PTO including vacation and holiday
- Matching 401(k) & ROTH IRA
- On-going training & development, growth opportunities
Company Overview
Since 1955, Dilling: Heating, Cooling, Plumbing & Electrical has offered residential and commercial clients quality HVAC, Plumbing & Electrical services throughout Gaston and Mecklenburg County, NC. It was founded in 1955, and is headquartered in Charlotte, North Carolina, US, with a workforce of 51-200 employees. Its website is http://www.dillingnc.com.
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