Be Free is seeking a motivated and service-oriented licensed Insurance Customer Service Representative for both personal and commercial lines. This role focuses on supporting clients with their policy needs and ensuring a positive customer experience.
Responsibilities
- Provide post-sales support to existing customers, addressing service-related issues promptly and professionally
- Manage customer policies, including renewals, cancellations, and binding new coverages (if licensed)
- Handle administrative tasks such as scanning, filing, and maintaining accurate records
- Communicate clearly with customers via phone and email to resolve concerns and answer questions
Skills
- Strong written and verbal communication skills are required
- Comfortable working both remotely and in-office as required by the schedule
- Positive attitude and commitment to excellent customer service
- Current insurance license preferred but not required; unlicensed hires must be willing to pursue licensure
- Prior independent agency experience
Company Overview
It was founded in undefined, and is headquartered in US, with a workforce of 201-500 employees. Its website is .
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