Unlock Your Potential as a Customer Development Manager at blithequark
Are you a results-driven sales professional with a passion for building strong customer relationships and driving business growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join blithequark as a Customer Development Manager. As a key member of our NAOU Sales Organization, you will play a critical role in driving volume, revenue, and advancing customer relationships through proactive account management and sales of complex initiatives.
About blithequark and the Industry
At blithequark, we're dedicated to refreshing the world and making a difference. With a rich history spanning over 130 years, we've established ourselves as a leader in the industry, known for our commitment to quality, innovation, and customer satisfaction. As a Customer Development Manager, you'll be an integral part of our team, working closely with our Regional Sales and Key Account Teams to drive business results and deliver exceptional customer experiences.
Key Responsibilities
- Build and maintain strong relationships with key decision-makers through proactive customer contacts via telephone, to gain their support and commitment to execute initiatives and sales programs.
- Conduct regular business reviews with customers to monitor relationships, re-affirm strategies, steward the business, and create operational and personal value for the customer.
- Identify opportunities consistent with the objectives, priorities, and strategies of assigned customers through discovery, analysis, and conversations with customers to prioritize potential focus areas.
- Coordinate implementation of agreed-upon activities within geographical responsibility to execute plans and drive business results.
- Participate in contract negotiations/re-negotiations with customers and blithequark System to formalize agreements.
- Manage customer marketing reimbursements and local store funding programs to drive business results.
- Accurately capture customer interactions through current CRM systems.
- Manage individual performance to ensure effective and efficient customer contacts to successfully sell sales initiatives.
- Provide feedback to Customer Development Leadership Team on potential opportunities to improve individual and team performance.
- Develop and ensure execution against an Individual Development Plan to ensure personal development and career growth within NAOU.
Additional Activities and Responsibilities
- Contract negotiations: Work with CAT team, Finance, and other cross-functional teams to execute new and renegotiated contracts.
- Selling, processing, and coordinating the installation of blithequark Equipment.
- Resolving service issues and approving reimbursements.
- Authorizing account transfer requests and stewarding work in Regional and Account Team meetings.
- Flexing the workweek to accomplish tasks, such as inputting FET docs, taking customer calls, and participating in account team calls after normal hours.
- Building customer presentations and potentially traveling to customer events, training, and sales conferences.
Requirements and Qualifications
To succeed as a Customer Development Manager at blithequark, you'll need:
- A Bachelor's Degree.
- 1+ years of frontline sales experience (preferred).
- Experience in effectively communicating with and influencing customers.
- Proven ability to problem-solve and provide viable solutions based on customer and company needs.
- Strong verbal and written communication skills.
- Effective collaborating skills and ability to actively listen and engage in conversation with customers.
- Strong time management and organizational skills, with the ability to manage time, establish priorities, and accomplish objectives.
- Computer Capability: Ability to use information tools (e.g., Salesforce, Design Machine, blithequark Solutions.com) to obtain needed information and access relevant data.
Essential Skills and Competencies
- Account Management and Customer Relationship Management (CRM).
- Business Acumen and Communication.
- Cross-Functional Teamwork and Influencing.
- Customer Interactions and Customer Relationships.
- Inside Sales and Prioritization.
- Advancing the Customer Relationship and Customer Relationship Transition.
- Consumer Focus and ability to demonstrate understanding of how one's actions impact the company's relationship with consumers.
What We Offer
At blithequark, we offer a competitive compensation package, including a base pay range of $81,800 - $100,900, depending on geography, job-related knowledge, skills, and experience. You'll also enjoy a full range of medical, financial, and other benefits, dependent on the position.
Career Growth and Development
As a Customer Development Manager at blithequark, you'll have opportunities for career growth and development, including:
- Professional development through training and mentorship programs.
- Opportunities to take on new challenges and responsibilities.
- Career advancement within the NAOU Sales Organization.
Work Environment and Company Culture
At blithequark, we're committed to fostering an inclusive culture that values diversity, equity, and inclusion. We believe in acting with a growth mindset, being curious, empowered, inclusive, and agile, and valuing how we work as much as what we achieve. As a remote worker, you'll enjoy the flexibility to work from anywhere, while still being connected to our team and culture.
Join Our Team
If you're a motivated and results-driven sales professional looking to drive business growth and advance customer relationships, we encourage you to apply for this exciting opportunity as a Customer Development Manager at blithequark. With our commitment to innovation, customer satisfaction, and employee development, we're confident that you'll thrive in this role and make a meaningful contribution to our team.
blithequark is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment that values diversity, equity, and inclusion.
Apply Now