Job Description:
• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Translate business needs into functional specifications for systems and processes.
• Create and maintain detailed documentation, including workflows, use cases, and business rules.
• Lead efforts to implement approved system changes, including documenting requirements and obtaining sign-off.
• Troubleshoot and resolve system issues, digging into lower environments to identify root causes and drive solutions to completion.
• Lead projects and provide regular, actionable status reports.
• Facilitate meetings with stakeholders, developers, quality assurance analysts, and other team members.
• Ensure an exceptional Customer Experience with clear, concise communication with stakeholders and continuous process improvements.
Requirements:
• Bachelor’s degree or in-lieu of degree equivalent education, training, and work-related experience.
• 3+ years as a Business Analyst with a proven ability to dig into complex issues and deliver results.
• 3+ years in the Property and Casualty (P&C) insurance industry, with experience in FL Residential Commercial lines.
• Strong understanding of Property & Casualty insurance products, underwriting, claims, and policy lifecycle.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
Benefits:
• Health insurance
• 401(k) matching
• Paid time off
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