Medavie is a national health solutions partner dedicated to improving the wellbeing of Canadians. As a Bilingual Health Related Travel Analyst, you will handle client requests for authorization and reimbursement of health-related travel, liaising with clients and healthcare professionals to ensure efficient processing of requests.
Responsibilities
- Professionally and expeditiously handle client requests for authorization and reimbursement of health related travel
- Liaise directly with clients, medical consultant(s) and health care professionals for clarifications on requests
- Are committed to excellence in customer service; providing the highest level of dedication in all service areas
Skills
- The ability to review, analyze and process requests from clients for reimbursement of health related travel as per established criteria
- You are a good communicator – through email and phone, you are clear, concise and friendly
- The ability to organize work and information to ensure requests are processed accurately and efficiently
- Strong technical aptitude – you can multitask and navigate between multiple software applications simultaneously
- The ability to correspond with clients, medical consultants, health care professional and stakeholders, through various means of communication
- The ability to work quickly and accurately under pressure of time restraints
- You are able to concentrate and have high attention to detail while using a computer for prolonged periods of time
- The ability to work on your own and as a team member
- Those who have earned a post-secondary diploma or degree and/or relevant working experience in customer service or office administration have proven to be very successful in our environment
Benefits
- Comprehensive health and dental plan that is 100% employer paid effective on your first day
- Monday to Friday shifts and no weekends
- We offer an extensive virtual paid training program, ensuring you are prepared for your new career
- Opportunities for career development and advancement
- Emphasis on work life balance, providing a personal wellness account, health resources and fitness center discounts
- Currently our analysts are working from home; we will be providing the necessary equipment you will need to get started
Company Overview
Medavie is a health solutions organization that deals with health care, health diagnosis and services in Canada. It was founded in undefined, and is headquartered in Dartmouth, Newfoundland, CAN, with a workforce of 5001-10000 employees. Its website is https://www.medavie.ca/en/.
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