Giant Spoon is an agency focused on enhancing brand experiences, and they are seeking an Account Manager who will manage client relationships and collaborate with cross-functional teams. The role involves overseeing project lifecycles, facilitating communication, and ensuring timely delivery of creative work.
Responsibilities
- Serve as steward of the brand while always having an eye on pushing for the best creative work
- Act as Client point of contact and representative of the agency, helping with presenting estimates, SOWs, project status, and deliverables
- Support reviewing creative and strategic briefs with an eye toward Client’s business goals
- Coordinate and facilitate internal and client meetings
- Own all internal correspondence such as crafting meeting reports; recap internal meetings, feedback, decisions and deliverables in writing for dissemination to the team
- Create and maintain account/project status reports
- Gather and translate Client feedback in accordance with their goals
- Help manage and monitor project lifecycles by coordinating day to day workflow, timelines, and milestones; working with team to help drive scheduled deliverables, relay revision requests, record progress and help tackle obstacles as they arise
- Establish clear checkpoints to facilitate collaboration between the internal departments involved in the creative development process
- Advocate for internal, cross functional teams (strategy, creative, production) to maintain integrity of the work, while staying on schedule and on budget
- Co-own management of all client billing alongside Giant Spoon billing team
- Manage internal asset management, talent usage and asset trafficking, in partnership with the Production team
- Maintain an ongoing knowledge of ongoing competitive advertising and category trends and keeping the larger team in the know
Skills
- 18+ months of account and project management experience in an advertising agency
- Effective written, verbal, and visual communicator
- Ability to craft internal / external presentations and present in an engaging way
- Ability to effectively prioritize tasks and be resourceful, flexible and quick to adapt in a fast-paced environment
- Acute attention to detail
- Ability to collaborate creatively across departments and offices
- Ability to foster trusting relationships with teammates and clients
- Open to receiving and providing thoughtful feedback
- Digitally connected, passionate about technology and innovation with an insatiable curiosity for how it applies to our industry
- Genuine desire to learn
- Familiarity with Google Suite, Slack and Microsoft Office
Benefits
- Medical/dental/vision insurance
- 401(k) matching
- Paid time off
- Various other benefits and perks
Company Overview
Giant Spoon is a marketing strategy and innovation agency that provides short- and long-term marketing and business planning. It was founded in 2013, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is http://giantspoon.com/.
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