CareSource is a healthcare organization offering a summer internship program for college students. The intern will support special projects and initiatives, focusing on member engagement and data analysis to improve outreach strategies and member experiences.
Responsibilities
- Lead the design and execution of a listening session with an underrepresented Medicaid membership population to gain insight and ensure effective outreach and engagement strategies are in place
- Conduct thorough analyses of membership data to evaluate retention strategies, assess marketing campaign effectiveness and identify health equity gaps including actionable insights
- Organize and facilitate a monthly roundtable meeting with call center staff to discuss trends, gather insight, and suggest improvements for the overall member experience based on this real time feedback
Skills
- High School Diploma or equivalent is required
- Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required
- Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
- Good written and verbal communication skills
- Ability to work in a fast-paced environment
- Ability to work independently and within a team environment
- Effective listening and critical thinking skills
- Dependable, flexible and ability to maintain confidential information
- Effective problem-solving skills with attention to detail
Benefits
- Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
- An assigned mentor and access to former interns who earned full-time positions with CareSource
- Personalized orientation and mentoring programs
- Company and job-specific training
- Feedback opportunities throughout your first 90 days
- Inclusive culture with employee resource groups
- Flexible work environment with remote opportunities and paid volunteer hours
- Performance and personal growth goals with defined success metrics
- Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth
- Potential for internal and external training and development programs
- Stretch assignments, expanded responsibilities and more
Company Overview
CareSource provides managed care services to Medicaid beneficiaries. It was founded in 1989, and is headquartered in Dayton, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.caresource.com/.
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