**Experienced Staff Customer Success Manager, Enterprise (Italian Speaker) at blithequark**

Are you a seasoned customer success professional with a passion for building meaningful relationships and driving business growth? Do you have a proven track record of managing large-scale Enterprise accounts and a deep understanding of the Italian market? If so, we invite you to join blithequark as a Staff Customer Success Manager, where you will play a critical role in navigating complex challenges, creating impactful outcomes, and ensuring mutual success with our high-value, Italian-speaking Enterprise Customers. **About blithequark** blithequark is a leading innovator in the technology industry, dedicated to empowering businesses and individuals to achieve their full potential. Our mission is to harness the power of technology to drive growth, improve efficiency, and enhance the human experience. With a strong commitment to customer satisfaction, we strive to build long-lasting relationships with our clients, understanding their unique needs and delivering tailored solutions to meet their evolving requirements. **The Role** As a Staff Customer Success Manager at blithequark, you will be responsible for managing a portfolio of high-value, Italian-speaking Enterprise Customers, providing strategic guidance, and ensuring their continued success with our solutions. Your expertise will be invaluable in navigating complex challenges, identifying opportunities for growth, and delivering impactful outcomes that drive business value. **Key Responsibilities:** * Manage a portfolio of high-value, Italian-speaking Enterprise Customers, providing strategic guidance and support to ensure their continued success with our solutions * Develop and maintain deep relationships with key stakeholders, including C-level executives, IT decision-makers, and other influencers * Conduct regular business reviews, identifying opportunities for growth, and developing tailored plans to drive business value * Collaborate with cross-functional teams, including sales, marketing, and product, to ensure seamless delivery of solutions and services * Provide technical guidance and support, leveraging your expertise to resolve complex challenges and deliver impactful outcomes * Develop and maintain a deep understanding of the Italian market, staying up-to-date on industry trends, and identifying opportunities for growth and expansion * Work closely with our Italian-speaking team members to ensure seamless communication and collaboration with our customers **Requirements:** * Full professional fluency in both Italian and English, with excellent written and verbal communication skills * Proven experience managing large-scale Enterprise accounts, with a strong track record of driving business growth and customer satisfaction * A customer-first mindset, with a passion for building meaningful, trust-based relationships * Strong technical acumen, able to quickly understand complex challenges and offer impactful, best-practice guidance * Exceptional written and verbal communication skills, tailored to a variety of audiences and cultures **Benefits:** * **Restricted Stock Units (RSUs)**: A competitive equity program that rewards your hard work and dedication to blithequark's success * **Comprehensive private medical care, accident cover, and life insurance**: A comprehensive benefits package that prioritizes your health and well-being * **Flexible Time Off policy**: Take the time you need to recharge and refocus, with a flexible policy that supports your work-life balance * **Choice of a high-end MacBook or Windows laptop, plus home office setup support**: Stay productive and connected with the latest technology and equipment * **An additional Volunteering Day off each year and 4+ Wellness Days for self-care and mental health**: Prioritize your well-being and make a positive impact in your community * **Global gender-neutral parental leave and grandparent leave for life's important moments**: Support your loved ones and take the time you need to care for them * **Access to a confidential Employee Assistance Program offering mental health support**: Prioritize your mental health and well-being with access to confidential support services * **Full access to LinkedIn Learning, a leading platform for professional development**: Stay up-to-date with the latest industry trends and best practices, with access to a comprehensive learning platform * **Full access to Wellness Coach, a mental well-being and fitness app**: Prioritize your physical and mental health with access to a leading wellness platform * **Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program**: Build meaningful relationships and develop your skills with our inclusive and supportive community **Why Join blithequark?** * **Join a dynamic and innovative company**: Be part of a team that is shaping the future of technology and driving business growth * **Develop your skills and expertise**: With access to comprehensive training and development programs, you'll have the opportunity to grow and develop your skills * **Work with a talented and diverse team**: Join a team that values diversity, inclusion, and collaboration, with a strong commitment to creating a positive and supportive work environment * **Make a meaningful impact**: As a Staff Customer Success Manager, you'll have the opportunity to drive business growth, improve customer satisfaction, and make a lasting impact on our customers' success If you're a seasoned customer success professional with a passion for building meaningful relationships and driving business growth, we invite you to join blithequark as a Staff Customer Success Manager. Apply now to take the first step in your exciting new career journey!