Customer Service Agent-Remote-MN Residents Only
Check out this new opportunity! Doherty Staffing Solutions is currently partnering with a Healthcare organization. We are seeking candidates for work from home Customer Service Agent roles. The Schedule is Monday-Friday 8am-5pm and compensation for this contract opportunity is $17.00 per hour. Interested? Read below for more information! What a Customer Service Agent will do: • Make outbound calls to individuals to encourage the return of their health screening kits • Represent the company with professionalism, empathy, and clarity in all communications • Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations • Utilize the company’s CRM system and softphone application to manage call activity and record information accurately • Troubleshoot basic technical issues independently • Maintain a quiet, private, and distraction-free work environment to protect patient privacy • Adhere strictly to work schedules and start each shift on time What you need to be a Customer Service Agent: • Proven digital literacy and ability to work independently with computer software and systems • Strong attention to punctuality and reliability • Ability to maintain confidentiality and meet HIPAA compliance standards • Excellent communication and interpersonal skills, with a professional and empathetic demeanor • Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise) • Reliable internet connection and computer equipment suitable for remote work • Commitment to upholding patient privacy and ensuring a positive patient experience What are you waiting for? Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121. #DohertyStaffingPosition Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits. Company DescriptionFor over 40 years, Doherty has offered customized workforce solutions and talent acquisition services to companies doing business throughout the Midwest. Apply tot his job Apply To this Job