Clinical Case Manager Behavioral Health Field (Southwest, West, Central Chicago)

Welcome to Aetna, where we are committed to providing high-quality, integrated healthcare services to our members. As a Clinical Case Manager in the Behavioral Health Field, you will play a crucial role in improving the lives of individuals with mental health and substance abuse disorders. We are seeking compassionate and driven individuals to join our team in the Southwest, West, and Central Chicago areas. If you have a passion for helping others and have the necessary qualifications and experience in the behavioral health field, we invite you to apply for this rewarding and fulfilling position. Provide high-quality, integrated healthcare services to Aetna members with mental health and substance abuse disorders. Serve as a key point of contact for members, families, and healthcare providers to ensure effective coordination and delivery of care. Conduct comprehensive assessments of members' behavioral health needs and develop individualized care plans. Monitor and track progress of members' treatment and make necessary adjustments to the care plan as needed. Collaborate with a multidisciplinary team to ensure the best possible outcomes for members. Advocate for members and ensure they receive appropriate and timely services. Utilize evidence-based practices and clinical guidelines to guide treatment decisions. Maintain accurate and up-to-date documentation of all interactions with members and other involved parties. Stay current with industry trends and best practices in the behavioral health field. Adhere to all ethical and legal standards in the provision of care. Demonstrate strong interpersonal skills and effectively communicate with members, families, and healthcare providers. Participate in ongoing training and professional development opportunities. Travel to various locations within the Southwest, West, and Central Chicago areas to meet with members and attend meetings as necessary. Represent Aetna in a positive and professional manner at all times. Uphold Aetna's commitment to diversity, equity, and inclusion in all aspects of the job. Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.